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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Minnesota
1 review
0 helpful votes
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Where's the Customer Service?
July 22, 2023

I have been ghosted by Customer Service! I emailed to get my return code and have not heard back from them!

Date of experience: June 21, 2023
Pennsylvania
1 review
0 helpful votes
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I ordered several pieces. They did arrive quickly but the quality is extremely poor. It looks nothing like the pictures online. Communication to return was not easy and when I did finally receive a return authorization, I immediately returned the items. It has been 1 month and no refund, no contact, nothing. Don't waste your money

Date of experience: June 21, 2023
Canada
1 review
0 helpful votes
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Delivery
June 22, 2023

Delivered 2 weeks after order which I though was reasonable considering it is probably coming from China.

Date of experience: June 21, 2023
Australia
1 review
0 helpful votes
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The Multi Casual Long Sleeve Floral Printed Cardigan is so pretty and fits well although I thought the Cardigan would have been a wool blend not cotton material

Date of experience: June 21, 2023
Colorado
1 review
0 helpful votes
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Please at least apologize for your low quality product. I can't believe the pictures of your garments are so so different than the actual product. So sad, shame shame on you.

Date of experience: June 21, 2023
Ohio
1 review
0 helpful votes
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Too small want to send back
July 21, 2023

Everything is too small. Why would I want a credit when nothing fits. I just wany my money back that I paid for these clothes.

Date of experience: June 21, 2023
Arizona
1 review
0 helpful votes
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Fabrics Awful!
July 21, 2023

I live in a very warm climate and was expecting the three items to b in "Cotton blends" as listed. All three came in a very sleazy hot polyester.

Date of experience: June 21, 2023
Texas
1 review
0 helpful votes
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I'm not a big fan of online purchasing as I usually like to feel and try on before purchasing. My experience here just confirms my thoughts

Date of experience: June 21, 2023
Virginia
1 review
0 helpful votes
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Disappointed-again
July 21, 2023

While my first order had problems I was impressed with the customer service I received and was willing to accept the partial credit and apply it to a new order- I am not going to bother this time because the products are consistently poorly represented and I have spent enough money on items I won't wear

Date of experience: June 21, 2023
Pennsylvania
1 review
0 helpful votes
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RETURN
July 21, 2023

I WAS DISAPPOINTED THAT THE 3 SHIRTS WERE TOO SMALL
I LOVE THE PANTS HOWEVER
THE RETURN POLICY IS RIDICULOUS. HAVE NEVER ENCOUNTERED SUCH PROBLEMS WHEN TRYING TO RETURN ITEMS
I NEEDED A LARGER SIZE OR REFUND
TOOK FOREVER TO RECEIVE AN ADDRESS TO SEND THESE ITEMS BACK
WAS THEN TOLD MAY NOT RECEIVE ANY REFUND AT ALL?/ NEVER WORN / THEY ARE IN PLASTIC PACKAGES THAT THEY WERE SHIPPED IN / SENT THEM TO ADDRESS THAT WAS FINALLY PROVIDED/ PAID FOR THE POSTAGE / AWAITING RESPONSE TO END THIS

Date of experience: June 21, 2023
Maryland
2 reviews
0 helpful votes
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Good quality
July 21, 2023

Easy to order. Shipping took longer than expected.

Date of experience: June 21, 2023
Canada
1 review
0 helpful votes
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Order
June 21, 2023

Livraison rapide et produit de belle qualite je le recommnde

Date of experience: June 21, 2023
North Carolina
1 review
0 helpful votes
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No go
July 21, 2023

I need to return everything!
Nothing fit right.
Too big, or too small.
All the same size ordered!

Date of experience: June 21, 2023
Georgia
1 review
0 helpful votes
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Returning items is impossible
July 21, 2023

Shopping was easy but delivery was longer than expected and it's impossible to return items.

Date of experience: June 21, 2023
Alabama
1 review
0 helpful votes
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Order not received
July 21, 2023

Have not received my order or an email from the company

Date of experience: June 21, 2023
New York
1 review
0 helpful votes
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Things to consider
July 21, 2023
Updated review

I do love Azzlee's merchandise that they offer. However their size comparison chart is "off" compared to American sizes. So I do suggest to order blouses about 2 sizes bigger then suggested by the chart. Also, be patient for delivery, - this merchandise comes from overseas (China) therefore it takes about a month to get to US., but it is well worth the wait.

Date of experience: June 21, 2023

I am hoping to straighten out my order, so I am so...
June 1, 2023
Previous review

I am hoping to straighten out my order, so I am so glad that Azzlee is helping me.

Date of experience: May 31, 2023
Virginia
1 review
0 helpful votes
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Disappointed
July 21, 2023

I ordered on May 28th and here it is June21st and I have not received my order.
I'm wondering if I am ever going to get it. I am very dissatisfied.

Date of experience: June 21, 2023
Nevada
1 review
0 helpful votes
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Great Customer Service
June 21, 2023
Updated review

I thought after receiving something I was not happy with that I would not be accommodated, but you did, with a credit which I used on other items that was very nice.

Date of experience: June 21, 2023

Not as Picture
June 1, 2023
Previous review

I thought it was a linen set. Appeared a little old fashioned for me.

Date of experience: May 2, 2023
Montana
1 review
0 helpful votes
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Don't waste your money!
July 21, 2023

Try and return an item? Yeah it costs me more to return than the order cost and the order was not cheap.

Date of experience: June 21, 2023
Arizona
1 review
0 helpful votes
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Excellent Products
June 21, 2023

Love your site and the quality of the clothing. Size is close to normal.

Date of experience: June 21, 2023