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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Illinois
1 review
0 helpful votes
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Rene
July 24, 2023

I need to return all items. Everything is way too small.

Date of experience: June 24, 2023
Colorado
1 review
0 helpful votes
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Very Disappointed
July 24, 2023

I can't review the individual items because I can't get them on. The measurements given on the website for these items are at least 3 or 4 sizes too small. I can't return them because I can't get an answer from the service email given on the website and the instructions are to be sure to get prior authorization before returning. From what I've seen, the items are well made and as shown on the website but MUCH smaller than the given measurements.

Date of experience: June 24, 2023
California
1 review
0 helpful votes
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Shirt
July 24, 2023

Quality and size not to my liking. Return for full refund please

Date of experience: June 24, 2023
Texas
1 review
0 helpful votes
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Clothes run small!
June 24, 2023

Beautiful products but they run small and the bathing suit top wasn't made right it doesn't come all the way down to cover you the bra portion!

Date of experience: June 24, 2023
California
1 review
0 helpful votes
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Returns
July 24, 2023

It was not easy to return. I will not use this company again.

Date of experience: June 24, 2023
Minnesota
1 review
0 helpful votes
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Shipping.
June 24, 2023
Updated review

Would be helpful to know where the product is coming from. I don't plan on ordering anything more as am usually disappointed in the fabric or length, etc. and too hard to return.

Date of experience: June 24, 2023

Shopping is fine
June 3, 2023
Previous review

Shopping is fine. Wondering about how long the shipping will take.

Date of experience: June 3, 2023
Kentucky
1 review
0 helpful votes
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New T shirts
June 24, 2023

I received my T shirt's and I am completely thrilled with them! I didn't have to wait but a few days to receive them, as I chose the slower method of shipment. Very professionally made and just the right fit.
I will be definitely be purchasing more products from Azzlee!

Date of experience: June 24, 2023
Georgia
2 reviews
0 helpful votes
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First time try
June 24, 2023

They shipped quickly but it took a while to arrive.

Date of experience: June 24, 2023
West Virginia
1 review
0 helpful votes
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Awesome website
June 24, 2023

Very nice just wish you had petites. Delivery was a little slower than I expected

Date of experience: June 24, 2023
Illinois
1 review
0 helpful votes
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Sizing of clothes
July 24, 2023
Updated review

I was very disappointed in the tops I ordered. Both ran smaller than expected.

Date of experience: June 24, 2023

Like the selection and ease of ordering
June 2, 2023
Previous review

Like the selection and ease of ordering

Date of experience: June 2, 2023
California
1 review
0 helpful votes
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DO NOT ORDER FROM AZZLEE
July 24, 2023

I never received my clothes and I never received a refund.

Date of experience: June 24, 2023
Pennsylvania
1 review
0 helpful votes
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Returns
July 24, 2023

I need to return this order. None of the items fit me.
Please provide the the return address.

Date of experience: June 24, 2023
Oklahoma
1 review
0 helpful votes
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Recent purchases
June 24, 2023

I liked the clothes & shipment was quick. Will use again

Date of experience: June 24, 2023
Canada
1 review
0 helpful votes
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Pas trop mal
July 24, 2023

Reçu livraison en + ou - 2 semaines. Les vêtements sont beaux mais, certains sont beaucoup trop étroit des épaules, la coupe est mal faite. Mais les tissus sont beaux. Par ailleurs le pantalon que je pensais en lin car, c'est ce que j'avais inscrit dans ma recherche, est plutôt en genre de velours. La robe est très belle mais, n'a aucune forme, elle tombe très droite et là encore, la coupe au niveau des épaules n'est pas "standard ". Bref, je ne recommande pas.

Date of experience: June 24, 2023
New Hampshire
1 review
0 helpful votes
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Half happy
July 24, 2023

Long delays in responding. Not sure why it's so hard to return two of the four purchased items. Let's get on with it!

Date of experience: June 23, 2023
Illinois
1 review
3 helpful votes
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Awful
June 24, 2023

I purchased four shirts and immediately contacted AZZLEE customer service to return them. They declined to provide a shipping address to return the items to. They blocked my email address after repeated attempts to get the return address from them. Reported them to the AG, Instagram, BBB and FTC. Do not waste your $!

Date of experience: June 23, 2023
California
1 review
0 helpful votes
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Love the products!
June 23, 2023

A little slow to ship but worth it. Really love all three items.

Date of experience: June 23, 2023
Illinois
1 review
0 helpful votes
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Added tax because you are out of country.
June 23, 2023
Updated review

My first order. I don't think I will order from you again. I thought you were in N. Carolina. I don't like paying more than expected.

Date of experience: June 23, 2023

My first order
July 2, 2023
Previous review

My first order. I'd rather comment when the merchandise arrives.

Date of experience: June 2, 2023
Virginia
1 review
0 helpful votes
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Return experience
July 23, 2023

The return experience was terrible. I was given some bogus return address along with a number that you could not reach anyone at. It was all incorrect. Now, I am not able to get my item returned and receive a refund because it would cost more than what I spent. I also did not even receive an email back about the situation.

Date of experience: June 23, 2023
Washington
1 review
0 helpful votes
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Great fit
June 23, 2023

Happy with the sizing and nice quality material. Looks exactly like in their pictures.

Date of experience: June 23, 2023