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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Connecticut
2 reviews
0 helpful votes
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Low expectations
July 26, 2023

You get pretty much what you pay for. Clothes are cute but do not expect exactly what you see online. Sizing seemed to run a bit small.

Date of experience: June 26, 2023
Canada
1 review
0 helpful votes
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Boo
July 26, 2023

This has been a frustrating experience. I want to return my items due to sizing issues.

Date of experience: June 26, 2023
North Carolina
1 review
0 helpful votes
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Worst return policy
July 26, 2023

I am trying to rerun the item and get a refund. No one is helping and I'm afraid I am stuck with these pants that will wind up at Goodwill

Date of experience: June 26, 2023
District of Columbia
1 review
0 helpful votes
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Shopping
June 26, 2023

I liked the variety available and that I could find products made with natural fibers.

Date of experience: June 26, 2023
Washington
1 review
0 helpful votes
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Never delivered
July 26, 2023

My dress was NOT delivered. Seems to be sitting in a "shipping facility" in California, for 3 weeks now!

Date of experience: June 25, 2023
Texas
1 review
0 helpful votes
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Order Never Received
July 26, 2023

I have never received my order. Please contact me ASAP to to either refund amount or provide ordered products!

Date of experience: June 25, 2023
Kentucky
1 review
0 helpful votes
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I was very disappointed
July 26, 2023
Updated review

I waited eagerly for my clothes to be delivered, knowing they would take a few days. When they came, I tried them on immediately. The shirt that did fit was a total disappointment because of the garish colors. The material was nice. The other items, pants and shirt didn't fit well and were made of unflattering, thin material.

Date of experience: June 25, 2023

Hoping the clothes will run true to size since I have...
June 5, 2023
Previous review

Hoping the clothes will run true to size since I have never purchased from this store before.

Date of experience: June 5, 2023
California
1 review
0 helpful votes
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Disappointed with quality
July 26, 2023

I would like to return all of the items. However, there was not a return label. Please tell me how to return all of the items.

Date of experience: June 25, 2023
Colorado
1 review
0 helpful votes
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Better Late than Never
June 25, 2023

Pants will be perfect, I think but both blouses are a lot bigger and longer than I thought they'd be. Love the light, loose fabric, but I'm hoping they'll shrink a little in the wash.
Better late than never: I ordered these on June 25 and they finally arrived July 15 after six p.m.

Date of experience: June 25, 2023
Colorado
1 review
0 helpful votes
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Shipping time is ridiculous
July 25, 2023

Shipping time is horrible and so is customer service. I would not recommend buying anything from this company! I would give it zero stars if it was a choice. DO NOT RECOMMEND!

Date of experience: June 25, 2023
Utah
1 review
0 helpful votes
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I want to return itemd
July 25, 2023

I am having trouble returning the items. Customer service will not respond with instructions.

Date of experience: June 25, 2023
Italy
1 review
0 helpful votes
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Camicetta con fiori
June 25, 2023

Ordine arrivato secondo i tempi stabiliti, qualità del tessuto discreta. Vestibilità giusta

Date of experience: June 25, 2023
North Carolina
1 review
0 helpful votes
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Both outfits i ordered in X-Large didn't fit but were both too long and too tight.

Date of experience: June 25, 2023
Wisconsin
1 review
0 helpful votes
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I was skeptical
June 25, 2023

I was concerned this might not be a legitimate website but my experience was good - top is exactly as pictured, order was processed immediately, shipping took a bit longer than some other companies but I was kept informed via emails.

Date of experience: June 25, 2023
Texas
1 review
0 helpful votes
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Received order but very poor quality want my money back.

Date of experience: June 25, 2023
Pennsylvania
1 review
0 helpful votes
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Nice products
June 25, 2023

I place an order for a size 8 that I usually take, it came in and it was a little small, so I ordered the next size. They preferred sending the larger size add an additional cost instead of returning the first one, but it wasn't the entire cost which was OK so I did it, the larger size seems to fit so when you order order one size larger, they seem to run small

Date of experience: June 25, 2023
Canada
1 review
0 helpful votes
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Ms.
June 25, 2023

Excellent service and delivery was quick and easy.

Date of experience: June 25, 2023
Australia
1 review
0 helpful votes
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NOT HAPPY
July 25, 2023

I contacted Azzlee and told them about my issue with their 3 garments. Have not heard back from them. 3 of the blouses are a tight fit, not as long as they should be, compared to the Multi Casual Graphic Tops Round Neck Half Sleeve Abstract Printed Blouse.

Date of experience: June 24, 2023
West Virginia
1 review
0 helpful votes
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Good experience overall. Shipping is a little slow and hard to track. Customer service was great at responding to my emails.

Date of experience: June 24, 2023
Pennsylvania
1 review
0 helpful votes
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Slow shipping, but packaged well.
June 25, 2023

This is my first purchase with Azzlee. Only bought one item, so I cannot be sure of the quality of multiple items.

Date of experience: June 24, 2023