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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Florida
1 review
0 helpful votes
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Blouse
July 27, 2023

Disappointed returned blouse
Looks cheap and I didn't like the material

Date of experience: June 27, 2023
Pennsylvania
1 review
0 helpful votes
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Small
July 27, 2023

Sizing too small. Doesn't seem easy to return as I haven't received return information yet.

Date of experience: June 27, 2023
Canada
1 review
0 helpful votes
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Delivery was good
Love the pants but the tops were all too small. Sizing is off
Trying to get my money back and no one is responding to me.

Date of experience: June 27, 2023
Canada
1 review
0 helpful votes
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I appreciate the feedback but I do not know how to return and did not know if it would work

Date of experience: June 27, 2023
New York
1 review
0 helpful votes
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Dees review
June 27, 2023

I can't describe yet, haven't told me how to ship item back, as requested in my email, sent 6/17/23

Date of experience: June 27, 2023
New York
1 review
0 helpful votes
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Summer wardrobe one stop
June 27, 2023

Ordering is easy
Goods exactly as promised.
A little slow on the shipping.

Date of experience: June 27, 2023
Italy
1 review
0 helpful votes
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Sto già facendo un nuovo ordine
June 27, 2023

A parte un piccolo disguido nel tracciamento della merce, esperienza positiva

Date of experience: June 27, 2023
Michigan
1 review
0 helpful votes
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Great top, poor communication.
June 27, 2023

I did not receive the promised shipping information which prompted me to contact customer service.

Date of experience: June 26, 2023
Tennessee
1 review
0 helpful votes
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Great pants. Tried them on and they fit perfectly.
June 27, 2023
Updated review

It was a great order with no issues. They arrived neatly and are lovely. Great light fabric for summer and a pretty color. Size was good as well.

Date of experience: June 26, 2023

Well I've never bought from you before
June 4, 2023
Previous review

Well I've never bought from you before. I've not had great luck with online ordering but loved these pants and wanted to try these. Hoping your product is what it looks like in photo.

Date of experience: June 3, 2023
Canada
1 review
0 helpful votes
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Disappointed
July 27, 2023

The picture is not reflect what we received. Very disappointed

Date of experience: June 26, 2023
Australia
1 review
0 helpful votes
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No order received
July 27, 2023

Order above of animal print is blue I ordered the red colour
Have not received any of my order

Date of experience: June 26, 2023
South Carolina
1 review
0 helpful votes
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I haven't received my dress! Ordered it first week in June and I can't track it. I've asked for phone number to contact you but haven't heard anything back! I want a refund PLEASE! I have no dress and 48 dollars gone too!

Date of experience: June 26, 2023
Texas
1 review
0 helpful votes
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An good experience!
June 26, 2023

Had to place a re-order. 1st order did not go through. 2nd had no problem.

Date of experience: June 26, 2023
New Hampshire
1 review
0 helpful votes
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Ordered 4/28, rec'd 5/10, requested size exchange 5/13. Very complicated exchange - option 1) pay $$$$ shipping 2) keep 5 items for $100 more (which I did.) Did not receive items till 6/23! Two whole months from original order.

Date of experience: June 26, 2023
Michigan
2 reviews
0 helpful votes
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I placed an order on June 3rd, I am still waiting for order to arrive on June 26th. When I first contacted company by email, I was informed of an item being on back order and this was the hold up. I asked them to refund that item and ship the rest. I was then informed that another item was out of stock, and again asked for refund. Still have not received remainder of my order. I will not order from this site again.

Date of experience: June 26, 2023
Canada
1 review
0 helpful votes
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Disappointing
July 26, 2023

It was fine but I will make my final decision when I see the clothes and know if it was worth it.

Date of experience: June 26, 2023
Georgia
1 review
0 helpful votes
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Disappointing
June 26, 2023
Updated review

Shopping was easy, but the quality/material, and cut and colors had varied issues. I usually like to try before I buy, but I took the chance here because everything looked cool and casual. Returning all but two items, for a full refund, but have to pay return shipping.

Date of experience: June 26, 2023

Love the easygoing casual looks!
June 6, 2023
Previous review

Love the easygoing casual looks! Hope everything fits.

Date of experience: June 6, 2023
California
1 review
0 helpful votes
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Never Again
July 26, 2023

My purchase arrived within the time window promised. I want to return 2/4 items purchase. I followed Azzlee's instructions and the return has still not been resolved- 6 days after my initial return request on 6/21. Today is 6/26. It seems they simply ignore my email. This is a waste of everyone's time.

Date of experience: June 26, 2023
Italy
1 review
0 helpful votes
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Good
July 26, 2023

………………………………………………………………………………………………………………………………..

Date of experience: June 26, 2023
New Jersey
2 reviews
0 helpful votes
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Good
June 26, 2023

I would like to see the fabric content and also have a return address in case I have to return anything.

Date of experience: June 26, 2023