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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Florida
1 review
0 helpful votes
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Mixed Review
July 28, 2023

Two of the items I purchased are great - well made, good fit. Two of the items are terrible - poorly constructed with mismatched seems and see through fabric. I have tried unsuccessfully two weeks to get a refund for the two items I wish to return.

Date of experience: June 28, 2023
South Carolina
1 review
0 helpful votes
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Hard buying online …
June 28, 2023

Timeliness was fair Clothing hit or miss w- color & quality. Though overall reasonably priced & good romp around wear.

Date of experience: June 28, 2023
Illinois
1 review
0 helpful votes
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Summer
June 28, 2023

It was great I really like all the items I ordered

Date of experience: June 28, 2023
California
1 review
0 helpful votes
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Shopping
July 28, 2023

I am waiting on a return. The merchandise is great but if I buy again I have to know there are easy returns as advertised

Date of experience: June 28, 2023
Virginia
1 review
0 helpful votes
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First experience with Azalee
July 28, 2023

I ordered 2 shirts and the process was very easy and product arrived quickly. And that is where it stopped. The quality of the shirts was poor, fabric was flimsy, not like described. The size was small, it said to order your true size.
I was not sure what kind of company I was dealing with but this is the last time I will buy anything from them.

Date of experience: June 28, 2023
Iowa
1 review
0 helpful votes
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No response
July 28, 2023

I am trying to return all the items from this order. I have sent several emails requesting the return and refund information I need from the company. They will not send that information. Please help!

Date of experience: June 28, 2023
Colorado
1 review
0 helpful votes
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Review
July 28, 2023
Updated review

Beautiful items & very easy to order, buy sizing to larger than stated.

Date of experience: June 28, 2023

Beautiful items & very easy to order
June 5, 2023
Previous review

Beautiful items & very easy to order

Date of experience: June 5, 2023
Michigan
1 review
0 helpful votes
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See above comment
July 28, 2023

Took a long time for dress to arrive. Unhappy with fabric. Will return dress.

Date of experience: June 28, 2023
Florida
1 review
0 helpful votes
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Cotton Solid Loose Shorts
July 28, 2023

Material is not 100% cotton as described online and on tag inside shorts.

Date of experience: June 28, 2023
Ohio
1 review
0 helpful votes
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2 sizes too small!
July 28, 2023

Very disappointed in this product. I normally wear size 8, so ordered a medium. The slacks were way too small, actually fit my DIL who wears extra small. They were also very sheer. It is to cost prohibitive and time consuming to return or exchange, so I will just give them away. Will not order from this company again.

Date of experience: June 28, 2023
Florida
1 review
0 helpful votes
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No help from customer service
July 28, 2023

I have tried to return two of the blouses, contacted cs for instructions and why I need to exchange them. So far, not an acceptable reply nor solution offered. Very disappointed with this issue.

Date of experience: June 28, 2023
Canada
1 review
0 helpful votes
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Oreder
July 28, 2023

Had problems to order, order was for 1 of each item but I was charged twice for them never received the order with those 4 items, only the one with 3 items
Will probably not oredered from this site again

Date of experience: June 28, 2023
Washington
1 review
0 helpful votes
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Good!
June 28, 2023
Updated review

Love the style and quality. The dress was a bit too small so I ordered the next size up.

Date of experience: June 27, 2023

I hope that they make it here before next Friday!
June 8, 2023
Previous review

I hope that they make it here before next Friday!

Date of experience: June 7, 2023
Canada
1 review
0 helpful votes
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The worst customer service ever
July 28, 2023

I wrote many emails to get return address and instructions and all they did is harassing me with discounts to keep the items I want to return.

Date of experience: June 27, 2023
California
1 review
0 helpful votes
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Would like to return my merchandise or receive a credit. Please send me a shipping label for return. Product is cheap and not worth the $$

Date of experience: June 27, 2023
Minnesota
1 review
0 helpful votes
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Horrible experience
July 27, 2023

Horrible all around! Material was not as described. Shipping took 16 days and no return responses! Now fighting with returning items.

Date of experience: June 27, 2023
Iowa
2 reviews
0 helpful votes
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Don't buy
July 27, 2023
Updated review

TERRIBLE
I ordered on May 30th and still have not received anything. I sent emails on 6/19 and 6/23 and have not heard back from you. You have charged my credit card. I have requested an order cancellation and a credit back to my card. Have not heard anything. PLEASE confirm order cancellation immediately!

Date of experience: June 27, 2023

So far it has been easy
May 30, 2023
Previous review

So far it has been easy.

Date of experience: May 30, 2023
Italy
1 review
0 helpful votes
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Materiali scadenti
July 27, 2023

No comment, materiali scadenti, pessima esperienza.

Date of experience: June 27, 2023
California
1 review
0 helpful votes
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Not happy with items
July 27, 2023

For some reason...no matter what size I get they just don't fit right. And are not of the material expected based on pics.

Date of experience: June 27, 2023
North Carolina
1 review
0 helpful votes
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Nice style and good quality.
June 27, 2023

Nice selection. Good quality and true to size. I will shop here again in the future.

Date of experience: June 27, 2023