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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Reviews were incorrect. My products were all smaller than size
Yes ordering was good and arrived quite quickly but not happy with material! Too artificial!
Thanks
I'll update my review if you'll kindly respond to my emails and provide instructions for returning my item.
I was not happy with the fit or quality. I will opt to receive a 30 percent refund.
When I was given the shipping data, I tried to get on the site. It was not deemed safe, so I stopped and crossed my fingers. The clothes did arive and I'm quite pleased.
I was very pleased with my purchase. It was the first time to order and I was very pleased
You were kind enough to give me credit for a return. Thank you
It took awhile for the product to arrive! But I was grateful for email update
Sizing and material not as expected. No response from request to return.
Ordered items on 6/5 and paid thru PayPal. All attempts to get answers were futile.
This is my fourth email regarding my order, PLEASE ANSWER ME. I want to return my order and exchange everything for 2 sizes larger. I have no address to return my order to. If I don;t get a proper response I am going to complain to pay pal and hopefully they can do something about my order.
Both of my purchases were too small. I really should return them for larger sizes.
Very Disappointed.
They should have more photos of their products with the ability to zoom in so that the fabric texture can be seen better. Several items I purchased looked very different (fabric looked different) from what they looked like in the photo on their website.
Like it would order again
You want to many characters in this spot
I emailed to return items in a very long time although I received a response they would not give me an address to send the items back to… I am still waiting and it's been over a week for an address.
Trying to return.
Please send me the return address.
I've sent several emails.
Ordering was fine and item arrived. I just need to return because they don't fit.
I'm returning my purchase and just waiting to hear from customer service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members