Good service, although delivery took longer than expected

This is the first time I've used this site. So many choices!

I am waiting to hear back on how to return three of my items. I have written twice and have not heard back. So right now I am not please. Hoping to hear soon.

I contacted Azzlee to process a return after the pants I ordered looked nothing like the photo on their website. After several days, someone sent me an email that I could return and pay shipping, or they could offer a refund of 30% and I could keep the pants. That seemed fair, so I replied that I would like the 30% refund. I received a notification that the email was not valid (it was not a do no reply email). So I checked their website for the correct email and that was it. At that point, I sent a message through their website contact us screen and never heard back. What a waste of money. I will be donating these to Goodwill.

The texture of the actual material is nothing like what it appears in the picture. The material appeared gauze like in the photo when it had a smooth polyester texture when it arrived. Very disappointing.

Took so long to deliver. Never received the fleece hooded jacket yet.

Want to return merchandise. Product not what I expected. Sizing is off or fabric is inferior quality.

Customer Service is not responding to my request to return items.

Took along time to get here. Very poor quality! Just want to return with a full return. Need instructions on where to ship!

Did not say where item was coming from.
Description/details of item not complete(did not include what fabric is made of).

So far very pleased, wondering what I shall order next!

Received Blouse, was very poor material, and poor fit. Made many attempts to contact service and return blouse. Finally went through credit card, filed protest, and was credited for garment. Do not use this website!

I placed an order...emailed the appropriate address for returns.the address kept comong back as invalid. Got my husband and my 22 yr old to help me.same thing occurred. As soon as I tld you guys i was going to my bank to dispute the charge SURPRISE! An email with a 50% discount on my purchase arrived.which I accepted 3 days ago, Still no reply as I requested. On my way now to Bank of America with all the emails I have printed off and will ask them to remove the entire charge, I dont trust any company where a human cannot be reached. Lesson learned.

This company is horrible! They send out robotic emails and no one answers them. They give you a phone number but no one answers and there is no voicemail set up. You are stuck with a product whether you want it or not because it is too expensive to return it, even if the product is defective…which mine was! Needless to say, I will never order from this company again!

For some of the products, you may want to choose a larger size.

The clothing featured seem to have more structure than what was experienced.
2 weeks was a long time to wait for shipping.
The process for a return needs to be easier. Ie. Include a return address label.
Paying for return mail is OK but an address to be shipped to is necessary.

I am happy with the quality and comfort of the slacks. It was delivered in a timely manner.

Shopping was fine but the items do not fit and I need to return them. Haven't received a response to the email I sent to customer service.