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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The shirt and leggings are too small I would like to get a refund or exchange them.
The blouse l bought did not look like the advert.
I didn't realase it was just awful nylon material. Way tooo big. Frill on neck too big.
Very unhappy with price.
Gave it away!
Would like a response to my return procedures inquiry.
Pretty inventory and very quick delivery; prices are affordable. Thank you very much!
See above the fabric is cheesy cheap. The elastic waist is so thick and bulky it is uncomfortable.
I like the blouse, but it took a long time to arrive.
The clothing items (4 shirts) are to small.
I have been requesting information on how to return these UNWORN items and ALL I get is a run around message over and over and over.
I placed this order with just enough time for it to get here before a trip. Azzlee held my order for 1 week due to one item on back order. I had to reach out to them to find out and asked them to cancel that one item and express ship the rest on their dime since it was their fault. They told me they couldn't do that with a $140.00 order so I told them to refund all my money. I will not be doing business with this company ever!
Some items fit well and are really cute, others I found to be lacking in quality and fit.
Like the product colors were as described would use site again
Easy ordering and delivery. Very convenient. Love ordering on line once you find your size.
Average experience. Not the quality I expected. I would be hesitant to order again.
After paying for Expedited shipping, I received these products on about day 9. Not within the 3-7 days. The overall quality of the fabrics are cheap. The sizing chart is consistent throughout the pieces, and I ordered the same size, yet only one or 2 fit well. I will not be ordering from this company again. Pictures are quite deceiving..
The only catch was tracking my order but other than that it was good
It took awhile to get the package and foreign fees were added. Probably wouldn't order from them again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members