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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Website was very easy to use. Clothes arrived promptly and met my expectations.
Shipping amazing
Clothing hit and miss
The picture in the ads make the quality look different
The schedule for the delivery was respected even for Canada.
The ordering was easy and it was all shipped in a reasonable amount of time. I feel the products (except the shirt) are not worth what I paid though. The material is thin and stiff feeling. I think it looks cheap. I'll not be ordering again.
Items I ordered were to small. Had trouble returning. Apparently sent them to the wrong place.
I'm still waiting to hear back on how to return this item. It has been impossible to get the information on how to do this
The shirt doesn't fit me!
I didn't even receive my whole order and after contacting the company 2x I finally was asked if I wanted and refund and I said yes. I never received it...I will not be ordering from Azzlee again unless this is made right!
I was disappointed with the material as all of it was synthetic. There were no labels so I couldn't tell how to wash them. None looked good on me.
Had no problems. Easy purchasing. Everything went very smoothly.
Your website states delivery with 8 to 15 business days, mine too 17 business days
Disappointed……………,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Was shopped an incorrect size and then offered a 30% refund
Had problems trying to place an order. If I am satisfied with this order I will order again and refer clients to you.
Easy to see and looks great! Hope they are in person.
The shirt is too small but we were away so couldn't return it.
STILL waiting return shipping instructions! Cannot return without their permission!
Shipping from time of notification of shipped took an other 30 days to receive package. This is an unacceptable practice. Will not be ordering from Azzlee again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members