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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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New York
1 review
0 helpful votes
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All good
July 4, 2023

Very easy to move through site. Great pictures of items.

Date of experience: July 4, 2023
Canada
1 review
0 helpful votes
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Overall very happy
July 4, 2023

Would definitely order from you again and would recommend to friends and family

Date of experience: July 4, 2023
Hawaii
1 review
0 helpful votes
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Never received the products
August 3, 2023

I have not received any of the items I purchased. This is very disappointing and wrong. They were purchased for a trip the begins in 4 days.

Date of experience: July 3, 2023
California
1 review
0 helpful votes
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Terrible site
August 3, 2023

Ordered blouse. Quality unsatisfactory. Ordered medium. It's huge not sized right. Return policy is horrible.

Date of experience: July 3, 2023
New York
1 review
0 helpful votes
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Horrific
August 3, 2023
Updated review

Worst experience I've ever had using a company. Unable to make contact to return items and credit my account.

Date of experience: July 3, 2023

Exceptional
June 10, 2023
Previous review

Exceptional

Date of experience: June 10, 2023
Pennsylvania
1 review
0 helpful votes
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Awful. I will never order from your company again.

Date of experience: July 3, 2023

Quick and easy
June 13, 2023
Previous review

Quick and easy.

Date of experience: June 13, 2023
Arizona
1 review
0 helpful votes
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Difficult to return items
August 2, 2023

I have written several emails asking for the address of where I could send back these clothes for a refund. You advertise easy refunds and you do not have a phone number, or an address, nor do you enclose an invoice with the items. So disappointing

Date of experience: July 3, 2023
Idaho
1 review
0 helpful votes
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Nice
July 3, 2023

Order went well product is good. No problems fabric color all as ordered

Date of experience: July 3, 2023
New York
1 review
0 helpful votes
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Poor customer service
August 2, 2023

Need return- explained down below. No one responds timely and the company is in the metropolitan area?

Date of experience: July 3, 2023
New York
1 review
0 helpful votes
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Azzlee's Clothing
July 3, 2023

The majority of the clothes were good. However, the blue and white shirt is cheaply made.

Date of experience: July 3, 2023
New York
1 review
0 helpful votes
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I tried to order this top once before and it wouldn't go through. I don't know why.

Date of experience: July 3, 2023
Illinois
1 review
0 helpful votes
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Return information
August 2, 2023

I received my items quickly, which I really appreciated. However, they don't fit and I haven't been able to find out how to return them. Please include this information or how to access it so people know what to expect and do.

Date of experience: July 3, 2023
Ohio
1 review
0 helpful votes
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No response from Customer Service
August 2, 2023

I have been trying to contact someone at customer service about returnin my items and they are not responding to my email

Date of experience: July 3, 2023
North Carolina
2 reviews
1 helpful vote
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I've never received my order!
August 2, 2023

It sucks, because I haven't had any info on why my order hasn't shipped to me.

Date of experience: July 3, 2023
Colorado
1 review
0 helpful votes
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Not too bad.
July 3, 2023

I didn't have the option to add the promo code for spending over a certain amount. Other than that, it was a good experience.

I was a bit disappointed in how things fit. The price is right and I did get a few pieces that I like a lot and the rest I like okay.

Date of experience: July 3, 2023
Utah
1 review
0 helpful votes
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Missing shipment
August 2, 2023

I still haven't received my blouse. I've waited the 48 Hrs to report no package. Where is my package?

Date of experience: July 3, 2023
Canada
1 review
0 helpful votes
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Love cruising thru' the site. Love the bright colors and designs. Easy to order, and pretty quick delivery time. I've ordered from such sites before, and been disappointed, but I ordered up this time, and was pretty successful. The jumpsuit I ordered tho'... WAY TOO SMALL! Pants not so good. I will order again.

Date of experience: July 3, 2023
Georgia
1 review
0 helpful votes
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Beautiful color
July 3, 2023

Easy shopping experience, however, the shipping charge seemed a bit excessive.

Date of experience: July 3, 2023
California
1 review
0 helpful votes
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Plus and minus
August 2, 2023

Ordered 2 dresses. Both were cute but only one fit

Date of experience: July 3, 2023
Canada
1 review
0 helpful votes
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Items did not fit me well at all
August 2, 2023

Delivery was speedy and was on schedule. Items did not come with any information on how to return anything. Have been going back and forth with support for several day to try and get information on how to return everything. Informed that it would cost me a-lot to return item since it has to go to USA even thou it was shipped from Mississauga Ontario. Have been offered 30% of my cost of everything without the shipping charges, which doesn't help me for things don't fit, so I said I would take 50%.

Date of experience: July 3, 2023