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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Michigan
2 reviews
0 helpful votes
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Clothing fabric on these camo sets was very plastic-like. Not pleasant at all. Also, ran small.

Date of experience: July 7, 2023
Kansas
1 review
0 helpful votes
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Shorts cute. Too small. Can't figure out how to get a return request as I understand you have to request a return before you can re-send the item back. I ordered my regular size and I looked at their chart and it should've fit me but they don't. If anybody else orders these size up one or two sizes

Date of experience: July 7, 2023
Washington
1 review
0 helpful votes
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Poor fabric
August 6, 2023

Disappointing, poor fabric, all sizes fit differently

Date of experience: July 6, 2023
California
1 review
0 helpful votes
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Not what I expected
August 6, 2023

The purchase, price and shipping were all fine. The garment was not.

Date of experience: July 6, 2023
Florida
1 review
0 helpful votes
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Still Gaven't Received
August 6, 2023

I ordered from Azlee a month ago and still have not received the merchandise. They sure debited my account for the purchase on 6/4/23 but I keep getting emails saying my purchase is coming but it's not here! My sister ordered from them on the same day and received her order a week later.

Date of experience: July 6, 2023
Wisconsin
1 review
0 helpful votes
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Shipping of order
July 6, 2023

The only complaint I have, is that it took a rather long time for my order. Otherwise, I am very satisfied.

Date of experience: July 6, 2023
South Carolina
1 review
0 helpful votes
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Delayed customer response
August 5, 2023

Received my order 6/17/23 in a timely manor. Site says can get a refund if returned within 30 days. Still have not gotten a return address to send my order back for return yet for a refund. They were delayed with getting back to me about this

Date of experience: July 6, 2023
Texas
2 reviews
0 helpful votes
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Azzlee
August 5, 2023

Poor communication. Clothing not what is expected. Trying to return but not getting any reply to my emails. No phone number to talk to anyone.

Date of experience: July 6, 2023
California
1 review
0 helpful votes
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Very pleased with the fit and quality of all the garments, as well as with the Company itself.

Date of experience: July 6, 2023
Texas
2 reviews
0 helpful votes
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Summer jump suit
July 6, 2023

Very easy website to navigate! Like the purchasing options! Hope the piece I bought iis what I'm looking for!

Date of experience: July 6, 2023
Florida
1 review
0 helpful votes
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Run from-don't buy from Azlee
August 5, 2023

This company is a scammer, don't buy from them. When you ask to return for refund they offer credit instead to buy more garbage- no good. Very disappointed because the style in the photos are just what I'm looking to buy.

Date of experience: July 6, 2023
Canada
1 review
0 helpful votes
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Better than expected
July 6, 2023

For my first experience I was not sure of the quality but is better than I expected

Date of experience: July 6, 2023
Rhode Island
1 review
0 helpful votes
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Great clothes.
July 6, 2023

Love the fabric, well made.
The bathing suite was too big and there was no return info.?

Date of experience: July 6, 2023
Florida
1 review
0 helpful votes
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Purchasing was a breeze!
July 6, 2023
Updated review

My experience was easy and it didn't take long to receive my items. That being said, I contacted customer service for a return label and have not heard back yet. I want to hope that the return
Will be just as easy. I want to order from here again in the future.

Date of experience: July 6, 2023

Easy with great pictures!
June 16, 2023
Previous review

Easy with great pictures!

Date of experience: June 16, 2023
Maine
1 review
0 helpful votes
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The clothes I ordered came within the expected time. I am just not as saatisfied with the products as I hoped to be.

Date of experience: July 6, 2023
Ohio
1 review
0 helpful votes
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Easy and timely
July 6, 2023

Thank you for making it so easy! I received my order quickly. Thanks again!

Date of experience: July 6, 2023
New Mexico
1 review
0 helpful votes
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Feel ion satisfaction
August 5, 2023
Updated review

Overall, I am unhappy with the products I have received.

Date of experience: July 6, 2023

Really like your selections
June 15, 2023
Previous review

Really like your selections. I wIll be back!

Date of experience: June 15, 2023
South Carolina
1 review
0 helpful votes
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Review
August 5, 2023

The shopping was good.
You items are true to size.
I normally wear a 3x. Tops are way too small and the slacks I can only get them to my thighs.
I have request for refund and have not be contacted on how to return items.

Date of experience: July 6, 2023
Canada
1 review
0 helpful votes
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Fabulous clothing
July 6, 2023

Easy to shop online and beautiful clothes and very comfortable

Date of experience: July 6, 2023
Australia
1 review
0 helpful votes
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Love the jumper
July 6, 2023

Great turn around time will be shopping for more clothing in future

Date of experience: July 5, 2023