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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Missouri
1 review
0 helpful votes
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How to return items
August 7, 2023

I received the white top and the floral print top. Both did not fit.i need to return these 2.
I have not received the green top and want to cancel it as it most likely will not fit either

Date of experience: July 8, 2023
Florida
1 review
0 helpful votes
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Perfect
July 8, 2023

Everything arrived on time and fit better than expected. Very comfortable clothing.

Date of experience: July 8, 2023
Texas
1 review
0 helpful votes
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Disappointed
August 7, 2023

I loved the pictures of if the outfits, bright & great combination. Real life, they don't fit right nor look like the pictures. Disappointed.

Date of experience: July 8, 2023
Idaho
1 review
0 helpful votes
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Terrible Company and product!
August 7, 2023

Company lied about where product is made and ships from, also how long it takes to receive merchandise. When it finally arrived the sizes were way off and the material is tissue paper thin and see through! Save yourself a headache and lost money. DO NOT BUY FROM THIS COMPANY!

Date of experience: July 8, 2023
Alabama
1 review
0 helpful votes
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Linen top
July 8, 2023

I would order a size up next time. The top is beautiful, it is a thinner material than I was expecting and fits tighter than my size usually does.

Date of experience: July 8, 2023
New Hampshire
1 review
0 helpful votes
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Takes long
August 7, 2023

Still haven't received my order. It's been over a month now.

Date of experience: July 8, 2023
Minnesota
1 review
0 helpful votes
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Sizing problems
August 7, 2023

The tops I ordered are very cute. However, my ordered XL size fit more like a medium. The fabric was very lightweight. Now to figure out the process of returning.

Date of experience: July 8, 2023
Italy
1 review
0 helpful votes
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DELUSA
August 7, 2023

Alla data attuale non ho ricevuto nulla, se non ricevo il io ordine entro il 15.07 procederò con una richiesta di rimborso a Pay-pal.Buona giornata

Date of experience: July 8, 2023
New York
1 review
0 helpful votes
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Floral blouse review
July 8, 2023

Quick & easy ordering system. No complaints.I was a little disappointed with the fabric but it's wearable.

Date of experience: July 7, 2023
California
1 review
0 helpful votes
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Poor return policy
August 7, 2023

I wanted to return a pair of small sized pants for a medium siz. It was a total disappointment to see the return policy… too much work!

Date of experience: July 7, 2023
Washington
1 review
0 helpful votes
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Not as pictured or described
August 7, 2023

Order came in a timely manner. Clothing was not as expected. Fit seems off. Fabric not of good quality. Prices are even too high for quality. Disappointing.

Date of experience: July 7, 2023
Pennsylvania
1 review
0 helpful votes
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Awaiting refund
August 6, 2023

Unfortunately the dress did not fit me properly, so I had to return it. I have returned the item following all instructions given to me, including notifying the company of the tracking number. I have not received my refund yet.

Date of experience: July 7, 2023
Maine
1 review
0 helpful votes
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Trying to return the items I purchased, as I did not like the fabric or quality of the items, was very difficult. Should be a much easier process to return.

Date of experience: July 7, 2023
Nebraska
1 review
0 helpful votes
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Return
August 6, 2023

I asked for help with a return, and received no reply.

Date of experience: July 7, 2023
Minnesota
1 review
0 helpful votes
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I ordered several articles of clothing 18 days ago for a special vacation. I have contacted Azzlee 4 TIMES to ask when it's going to ship, why is it still sitting at the carrier, why it's now been picked up but USPS still doesn't have it...the last email included a statement that I am VERY frustrated at having to keep contacting them. No response at all this time. I'd love to include photos or video below, but since I haven't seen the product myself, that'd be pretty tough to do.

I reported it as fraud to my financial institution and stopped payment.

Date of experience: July 7, 2023
Canada
1 review
0 helpful votes
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Too Slow
August 6, 2023

I waited for weeks for the merchandise to arrive from overseas.

Date of experience: July 7, 2023
Florida
1 review
0 helpful votes
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Dale
August 6, 2023

Things are fine. Confused as to order a replacement from

Date of experience: July 7, 2023
California
1 review
0 helpful votes
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Positive Feedback for Azzlee
July 7, 2023

Item on smaller side, but came quickly. Easy access on site to make the purchase. Good communication.

Date of experience: July 7, 2023
Canada
1 review
0 helpful votes
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Sizing misleading
July 7, 2023

Was great easy checkout however I ordinarily take an xl in clothes and to be on the safe side I ordered a 2 xl. While I could get the jumper on it was to snug and wish now I had ordered the 3 xl which is the latest size it comes in. Very disappointed because I loved the pattern. Gave it to a friend so she is happy.

Date of experience: July 7, 2023
Canada
1 review
0 helpful votes
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Not happy
July 7, 2023
Updated review

Ordering and shipping was great, however trying to send back items that don't fit, is very trying. I understand that I have to pay return shipping, but trying to get correct info to put in return plus correct address is very frustrating numerous emails and still not correct info.

Date of experience: July 7, 2023

So far so good
June 17, 2023
Previous review

So far so good.

Date of experience: June 17, 2023