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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Iowa
1 review
0 helpful votes
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Fashion girl
July 12, 2023

Pretty tops and decent prices. Got tops on sale. Nice selection.

Date of experience: July 11, 2023
California
2 reviews
0 helpful votes
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Almost a 100% rating.
July 12, 2023

All five blouses I purchased were very pretty and almost all fit perfectly. Washing and ironing (when needed) was very easy. Some didn't need any ironing at all; others very little. My only negative is that all five blouses had the identical care instructions, which included that they were to be line dried in the shade, and ironed with no steam. In fact, I put all five blouses in the dryer because I suspected they would do just fine - which they did. And for the blouses that needed ironing, I used steam, with no problem.

Date of experience: July 11, 2023
Canada
1 review
0 helpful votes
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Première expérience
July 12, 2023

Produit de qualité mais attention aux tailles
M est trop grand pour certains articles

Date of experience: July 11, 2023
California
1 review
0 helpful votes
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Great overall experience. Great communication! Always worried about ordering on line but you proved me wrong. Great clothing and material and colors.

Date of experience: July 11, 2023
Kansas
1 review
1 helpful vote
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Resist at all cost!
August 10, 2023

Clothing very low quality and nothing like pictured. When wanting to return, couldn't find address or anything else. Package had an address it said to return to. So I did. Then get message that since I didn't follow their rules there could be no refund. Filed dispute with bank card company. Not yet settled.
I highly DO NOT recommend making any purchases thru AZZLEE.

Date of experience: July 11, 2023
New York
1 review
0 helpful votes
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Unhappy
July 11, 2023

. I'm totally disappointed about it quality, designe & the size stated in the items are not aligned with what I was expected.

Date of experience: July 11, 2023
Canada
1 review
0 helpful votes
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Very pleased
July 11, 2023

All is what it promised to be. Good experience. Good prices.

Date of experience: July 11, 2023
California
1 review
0 helpful votes
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No name on package
August 10, 2023

I couldn't remember the name of the company I'd bought these items from. There was no name if the company on the package, which seemed sleazy.

Date of experience: July 11, 2023
Minnesota
1 review
0 helpful votes
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Pants for summer
July 11, 2023

Ordering was easy. Item came in about 10 days.
Material of pants not what I expected.

Date of experience: July 11, 2023
Texas
1 review
0 helpful votes
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Too small
August 10, 2023

Fine, not a problem, good, until I received the items.

Date of experience: July 11, 2023
Illinois
1 review
0 helpful votes
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Beautiful style of clothing
August 10, 2023

I thought the clothes were prettier in pictures than in person and fabric material not as expected or described

Date of experience: July 11, 2023
Maine
1 review
0 helpful votes
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Have not received my package
August 10, 2023

I purchased products a month ago and have not received them. I was told I could not cancel even though I have not received anything from Azzlee

Date of experience: July 11, 2023
Texas
1 review
0 helpful votes
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Initially I was excited and happy to have found your site. N0w...after weeks of waiting, I give it a Very POOR rating.

Date of experience: July 11, 2023

Colors are great
June 18, 2023
Previous review

Colors are great

Date of experience: June 18, 2023
Georgia
1 review
0 helpful votes
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First time. Last time.
August 10, 2023

Was not pleased with my first order and will not be ordering ever again.

Date of experience: July 11, 2023
Florida
1 review
0 helpful votes
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Returns
August 10, 2023
Updated review

Easy to order but difficult to return.
I don't know of any other company where you have to contact the company to get Permission to return something.
There is a return address on the package, but you are told not to use it,but to contact the company for specific instruction for a return. It ap[pears you make it difficult to return an item so the consumer gives up and just keeps an unwanted item.

Date of experience: July 11, 2023

Easy to order
June 21, 2023
Previous review

Easy to order

Date of experience: June 20, 2023
Illinois
1 review
0 helpful votes
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Shipping a little slow
July 11, 2023

I love the dress. Th shipping took a little bit longer than other sites I order from but I was in no hurry.

Date of experience: July 11, 2023
Kentucky
1 review
0 helpful votes
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Time consuming
August 10, 2023
Updated review

Went back and forth trying to convince customer service rep that I wanted to return the items for a refund. Finally accepted offer of 50% rebate and gave clothes to charity.

Date of experience: July 11, 2023

Easy to choose and to add to cart
April 19, 2023
Previous review

Easy to choose and to add to cart

Date of experience: April 19, 2023
New Jersey
1 review
0 helpful votes
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Prompt delivery
July 11, 2023

Order arrived quickly. Quality as promised. Very nice pants. True fit

Date of experience: July 11, 2023
Missouri
1 review
0 helpful votes
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Very poor customer service
August 10, 2023

I wanted to return items that either did not fit properly or that I did not like. There is a 30 day return window. I have been going back and forth with the company for many days unable to receive a refund.

Date of experience: July 11, 2023
Ohio
1 review
0 helpful votes
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Worst experience
August 10, 2023

I paid for early delivery and did not receive the items I purchased. I tried to contact Azzlee with no luck or response. I contacted my credit card company to stop payment. I have never had a bad experience as this.

Date of experience: July 10, 2023