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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Canada
1 review
0 helpful votes
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Satisfied customer
July 14, 2023

It all went well thank you. The clothing matched what was displayed on my face book site.

Date of experience: July 14, 2023
South Carolina
1 review
0 helpful votes
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Disapointed
August 13, 2023

On 6/20/2023 I ordered from Azzlee two pair of white linen pants which I paid $61.95. On 7/2/2023 USPS returned my package to a mail recovery center because Azzlee did not send my package to the correct address that I provided when I placed the order. I have asked Azzlee several times to resend my package to the correct address at P.O. Box 1362 N. Myrtle Beach S.C. *******. Somehow Azzlee got a wrong address from the internet which was NOT my fault but Azzlee is demanding that I pay additional $9.99 for postage for a package that I did NOT receive and have refused to send my package unless I pay an additional $9.99 for postage. At this point Azzlee has kept my $61.95 and they also have my package. It has been over 3 weeks that I have communicated with Azzlee but Azzlee has refused to send my package and they have refused to refund my $61.95. Unless I give them $9.99. I will NOT ALLOW Azzlee to steal my money and my package. They must send the package or refund my $61.95.

Date of experience: July 14, 2023
Indiana
4 reviews
0 helpful votes
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A very nice company
July 14, 2023

I emailed company with my likes of choices and styles. Also 3 out of 4 tops did not fit comfortably through the bust area. Still waiting reply to return address request. The 4 th top fits great and looks great...
I checked emails before sending this, the Service Manager did respond.

Date of experience: July 14, 2023
Canada
1 review
0 helpful votes
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J'aime les vëtements!
July 14, 2023

Belle expérience, dommage que les retours de marchandise soient compliqués

Date of experience: July 14, 2023
Arkansas
1 review
0 helpful votes
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Great Blouse
July 14, 2023

Easy to order and was quite pleased when I received it. Great fit - true to size

Date of experience: July 14, 2023
New York
1 review
0 helpful votes
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Gift
July 14, 2023

Very user friendly website items came at the agreed time

Date of experience: July 14, 2023
Florida
1 review
0 helpful votes
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Not worth the price
August 13, 2023

Company is based in California but made in China! No label. Cheap unwashed 100% cotton, run small and will shrink when washed unless washed in cold water and hung up to dry which defeats the purpose of 100% cotton! Pictures look soft, linen like fabric but actually are rough and stiff.

Date of experience: July 14, 2023
New York
2 reviews
0 helpful votes
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The items were package well and came in a good amount of time but when I opened the packages for my tops, I wasn't not please with the material used. I loved the pictures of the prints on the tops but the material was just too thin for me. I decided to return them.

Date of experience: July 13, 2023
Minnesota
1 review
0 helpful votes
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X
August 13, 2023

Shipping notice sent a 10 days before actually shipped and no update. You have to call to make a return, no online return option.

Date of experience: July 13, 2023
New Jersey
1 review
0 helpful votes
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Not happy with the merchandise
August 13, 2023

I took a while to get it, fabric is not the best, I pay to much for this kind of merchandise, price that I pay is not worthy, I get scammed.

Date of experience: July 13, 2023
Canada
1 review
0 helpful votes
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Pants
July 13, 2023

I had no issues. I received my order within the time frame given. Thank you!

Date of experience: July 13, 2023
Minnesota
1 review
0 helpful votes
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Size guide
July 13, 2023

I thought it was confusing and ended up with items in the wrong size.

Date of experience: July 13, 2023
Minnesota
2 reviews
0 helpful votes
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Absolutely Love Dresses
July 13, 2023

Need to update my wardrobe so I ordered some dresses for upcoming wedding in September

Date of experience: July 13, 2023
Wisconsin
1 review
0 helpful votes
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Great looking items
August 12, 2023
Updated review

Not a fan. Pants are a weird material...look crushed and doesn't feel like cotton. They did shrink after wash and they need to go back. Have asked for return information.

Date of experience: July 13, 2023

So far, so good
June 23, 2023
Previous review

So far, so good

Date of experience: June 23, 2023
California
1 review
0 helpful votes
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It has taken three emails to get information on return. I have followed directions and returned items at my cost. Waiting on credit.
So far, I can't recommend company until I can see them honor their advertising.

Date of experience: July 13, 2023
Michigan
1 review
0 helpful votes
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Excellent
July 13, 2023

Easy. Fast. No problems. Just like what it looked like in the pictures. Fit was perfect.

Date of experience: July 13, 2023
Illinois
1 review
0 helpful votes
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Good, but having a hard time with getting my items returned

Date of experience: July 13, 2023
Indiana
1 review
0 helpful votes
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Poor quality.
August 12, 2023

Everything was very different from the pictures in the site. The fabrics are very poor in quality and so is the stitching.

Date of experience: July 13, 2023
New York
1 review
0 helpful votes
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Not what I was expecting
August 12, 2023

It took a long time to receive the items. The materials used were flimsy and cut poorly.

Date of experience: July 13, 2023
California
1 review
0 helpful votes
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Horrible business. Scam.
August 12, 2023

Do NOT order from this place. It is a total scam. They will not let you return your item if it doesn't fit. I battled with them for a month over one simple shirt order, it was my first time ordering from them and saw they had a 30 day return policy so I felt safe giving them a try. I have been back and forth with them for a month now. They would not give me an address to return so I used the return address on the package the plainly state "ONLY FOR RETURNS" I paid for the postage to return and kept tracking. Even with all of that they still will not return my money, they are willing to loose what could have been a good customer so they could keep my $40. This is a common complaint with this horrible company.

Date of experience: July 13, 2023