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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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These pants fit true to size with roomy pockets and thick enough material so my underwear doesn't show through. I'm Ready for that stroll on the beach!
Love the clothes but several of the items looked different than presented. It was extremely difficult to find the proper way to return the items I didn't like. I had to enlist the help of my daughter. I have been looking for a reply and just found it in my junk folder.
The pants are true to size...thin, but lined at the top...definitely ok.
Probably will not wear the 2 shirts...they are tight across the shoulders and chest, no flow with movement...although the size was correct.
Too many extra fees required to exchange an item. Not in my budget to pay up to $20 more to get different size. Told them I'd just keep it and give it away or something. Dissatisfied customer.
Good experience with a few alterations, clothing will work for me.
Products are not the quality they appeared to be. They boast Made in South Carolina but they are not.
Rec'd order quickly and was pleased. All four blouses were what I expected. Thought it might take longer to receive so pleasantly surprised.
Ì required to cancel my order immediately after I did because I realized the item wasn't ok to me, but they wrote that it wasn't possible
Unhappy with both purchased. I felt like the photos and descriptions were deceiving.
Je suis un peu déçue car les grandeur ne sont pas exacte
Your products are too expensive compared to the quality
I hope the quality of the clothes is good but I need to return the items as they are too small. There wasn't any information on how to return said items.
Very efficient & easy to use. I hope the quality of the clothes is great as well.
Easy to order. Arrived quite quickly. Fit as promised.
Easy and quick good reviews. Great communication from them regarding refund for item not available
I ordered the gray striped pants and a pair of white shorts. Both fit perfectly and made of nice material. I received my ordered pretty quickly.
Will definitely order from Azzlee again.
This is a scam in regards to the quality of the clothing and the complications with returning items.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members