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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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California
2 reviews
0 helpful votes
Follow Cynthia F.
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I was targeted by people pretending to be online merchants to fish for financial/identity information. The said my package couldn't be delivered and I needed to verify my address. They wanted $1.98 unpaid customs fee. This hasn't happened to me before so I asked PayPal for help. They refunded my money. They later told me there wasn't an address problem. The next day the package arrived and PayPal contacted me with a link to pay Azzlea again. Whew. Poor Azzlee, having to deal with this noise. I wish I spoke Chinese so I could apologize properly..

Date of experience: July 20, 2023
California
1 review
0 helpful votes
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First time customer
July 20, 2023

I will use you again! So very grateful, great fit and arrived on time

Date of experience: July 20, 2023
Kentucky
1 review
0 helpful votes
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Horrible clothing
August 19, 2023

Won't order from here again clothing made no sense

Date of experience: July 20, 2023
West Virginia
1 review
0 helpful votes
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I tried to contact you because my items were tight and I need to exchange for larger size. I emailed you for instructions on how and where to send my order to exchange my items.

Date of experience: July 20, 2023
Canada
1 review
0 helpful votes
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I am waiting for a very long time for my purchases

Date of experience: July 20, 2023
New York
1 review
0 helpful votes
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Sizing disappointing
August 19, 2023

The items i ordered are all lovely, but sizing was very disappointing. I ordered three tops, all in size 2X, two of which are VERY snug, and the third is VERY large. There was nothing enclosed with my order as far as to be able to return the items for exchange, no address, etc. I would like to exchange them for items that will fit me. I am, unfortunately hesitant to order more items (and i have seen so many tops that i really like!) because of the sizing issue. I am leaving the decision to order more items dependent on how the resolution of my non-fitting items issue is handled.

Date of experience: July 20, 2023
Canada
1 review
0 helpful votes
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Beau design mai...
August 19, 2023

Les 2 morceaux étaient trop petits! La grandeur n'est pas dans les standards nord américains! Désolée!

Date of experience: July 20, 2023
California
1 review
0 helpful votes
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Princess
August 19, 2023

Don't like the product. Delivery was slow but okay otherwise.

Date of experience: July 20, 2023
Canada
1 review
0 helpful votes
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Enjoyable
July 20, 2023

Easy to use site, fast delivery, good product - feel confident to recommend

Date of experience: July 20, 2023
Georgia
1 review
0 helpful votes
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Unsatisfactory
August 19, 2023

The blouse is of very poor quality. The online photo did not truly represent the product. I was issued a gift card to order something else.

Date of experience: July 20, 2023
Canada
1 review
0 helpful votes
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Excelente compra
July 20, 2023

Estoy feliz con la calidad de las telas, las tallas vienen exactas, las blusas se ven igual de lindas que en las fotos. Realmente hice una excelente compra.

Date of experience: July 20, 2023
Georgia
1 review
0 helpful votes
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Jumpsuit
July 20, 2023

Very well made. I would order from this company again.

Date of experience: July 20, 2023
Oregon
2 reviews
0 helpful votes
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Disappointed
August 19, 2023

Cute dress and fits well. But it's like wearing cardboard. Unfortunately I need to return it which I'm disappointed about. Oherwise, good, fast sercie.

Date of experience: July 19, 2023
Michigan
1 review
0 helpful votes
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I was disappointed in two to the items and loved one of them. It took a long time to get here. Probably wouldn't order from the again.

Date of experience: July 19, 2023
Oregon
1 review
0 helpful votes
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So far no way to return items.
August 18, 2023

When I emailed customer service asking to return one of the items I bought the only response I received was a request to review the items I bought.

Date of experience: July 19, 2023
Florida
1 review
0 helpful votes
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Missing items
August 18, 2023

Frustrating trying to explain five times I'm missing three items i want a refund now

Date of experience: July 19, 2023
Maryland
1 review
0 helpful votes
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Disappointed
August 18, 2023

Only keeping one product. Didn't like fabrics or fit.

Date of experience: July 19, 2023
Rhode Island
1 review
0 helpful votes
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First purchase
August 18, 2023

Shipping time very lengthy.
Pants shrank a lot, unable to wear.

Date of experience: July 19, 2023
Florida
2 reviews
0 helpful votes
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Don't do it!
August 18, 2023

These tops are badly made and cheap. Very clever with the pictures but they are very lackluster and I'm upset I forked out the cash for this.

Date of experience: July 19, 2023
Pennsylvania
1 review
0 helpful votes
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Not satisfied
August 18, 2023

Poor quality material. Not true to size. I am not satisfied with the way they felt on me and I will not order in the future.

Date of experience: July 19, 2023