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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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It took a very long time for my purchase to arrive.
The sizes are not Western, the products were listed as cotton or linen but were mostly rayon or polyester.
Arrived within 2 weeks. Enjoy the items. Will order in the future.
I placed my order almost a month ago and still don't have the items. Then I am asked to review them before they even arrive. And I contacted customer service via email and did not even get a return email about my order status. Very unhappy.
4 items ordered and 3 need to be returned. Unhappy
When I ordered my outfit from Azzlee I put my P.O. Box on it. Should have used my street address. In spite of that, I have to have it soon. They answered my texts and got it to me on time! I'm really happy!
Easy to navigate website. No issues. It's not easy to enter 50 characters here.
Love your clothes. Very cute will order again
Thank you
Had to return everything unfortunately, I wish the site would be more elaborate on material and size for arm, waist, breast, because some fit, and others do not. It is not consistent.
Easy to order but it was not what I thought it would be
Good experience, did not wait too long, product as describe
This site is new to me. They have lovely clothing at reasonable prices. My purchases are just as beautiful as the pictures. Will shop here again!
Too tight in the waist for comfort, and too difficult as far as washing and care instructions.
I was disappointed at how are through the shirt was
Orders are VERY slow for delivery. Clothes are cheap labor made and I kept only 2 pieces, gave the rest away. I will never order from a company like this without extensive review and research. Buy USA.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members