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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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All items are not according to regular sized. Your small items are very large.
The return policy is very complicated and cumbersome. Never before when I have wanted to return an item did I have to wait to be sent the return address. Also never before have I been asked to forward the tracking number. All to get my money back which was under $100.
Quelque morceau un peu long à recevoir mais belle qualité
Poor quality and now they don't want to refund my money. They are offering me 50%!
Love the styles. This is the first time I ordered from Azlee. I did not order too many items as I want to see the quality and how the items fit that I just purchased
I placed an order in May it is now July and I have NOT received all of my order.
I have sent messages with no reply.
VERY UPSET!
No complaints - but it did take quite awhile for my order to arrive. Three weeks?
I like these shorts and they fit well. It took a while to get my order shipped, and I expected it earlier. It was hard to track. I don't like that the shorts came wrinkled, but I like wearing them. They are very comfortable.
Mixed but okay. Would shop here again in the future.
I loved your sizing guides and your categories to save shopping time. My 1st experience with you and looking forward to new workout outfits!
Shirts arrived in a decent time frame, bit looked like a cheap version of what I thought I purchased. I will never purchase from this seller again
The pictures of clothing vary quite a bit from what you get, at least with tops. The smalls are quite large (I'm 5'1", 113 lbs) and don't seem well made at all. The pair of pants were cute, but the quality wasn't too great there either. I wanted to like this clothing shop, but I won't be ordering again.
I was disappointed in many items due to the quality of the fabrics.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members