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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The top is very well made, true to size, comfortable, and pretty! The product description was accurate and it was delivered in the time promised. I will defiantly purchase again from your company.
, le tissu des pantalon est très épais pour un pantalon d'été. Et beaucoup plus foncé que sur la photo. La chemise le tissu est très rigide...
Have asked to return and change for larger size and have still not had a response
Return process overly complicated and is not
Buyer friendly!
Put return address on return packing receipt in package!
Will never order from site again. Fabrics are cheap, products look nothing like the ad. Should have known better and won't make this mistake again
Not satisfied with the quality of merchandise and sizing. It is impossible to get in contact with anyone in customer service.
The timing of the delivery was fine. The blouse is not the quality I expected, but is true to size. All of the pants waist are. Way too small. If I keep them, I will have to pay for alterations. Also the pink pants look beige. I was expecting a different experience.
To return the blouse it was going to cost me $9.00 postage. They offered me 30% refund of the cost of the blouse, but the refund did not include any compensation for the cost of the postage that I paid to have the blouse sent to me. The offer for the refund, allowed for me to keep the blouse, which is absolutely of no value to me since I don't even want it. I would have preferred a full refund, including the cost of the shipping.
Good selection, quick delivery, good customer service.
Not the easiest. I would think that says it all. They advertise easy returns. Not the case.
Clothes are great. Different and lovely styles. One of a kind.
This site has no return options and nobody to help with returns.
No packing slip is sent with merchandise.
Once you buy, you are stuck.
Wearable, quite presentable, quick Delivery,. Poor reviews read online
All items ordered did not fit in the size I usually order. The slacks are not made for a petite person, they are too long. The linen material is very flimsy. Feels and looks inexpensive. Was very disappointed. I should have known, you get what you pay for.
Looking forward to wearing it. I have loved everything i have ordered from your sight.
Saw the ad on Facebook so I went to their website and ordered the shorts. They arrived in a timely fashion and they were just what I wanted.
Three out of Four blouses were way too small even though I ordered all four the same size
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members