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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Am learning even though the measurements may be different to my body, when trying on. I need to remember what my style is and what it looks like on.
Easy to order. Difficult to get updates on order status. Tracking link always just reads "in transit", but shows the label has been printed but item not yet received from shipper. Then suddenly it appears at my door two weeks + after ordering.
Easy site to navigate. All information clear and easy to find. Great selection.
I was worried it would be too large since I went up two sizes. Sadly, it was not enough.
Love the clothes on-line but the quality is not up to my taste. The prices are good.
Ordered on July 6th and still waiting for products to arrive, and it's now July 29th. No explanations or updates.
No issues at all. Found what I liked, ordered it, and am looking forward to wearing it.
All items did not fit correctly as they all run small. Appear to be good quality.
Two of the blouses are too small, but the suit fits great.
I will never order from this company again as the fabrics pictured in the advertisement are not what I received. The fabrics received are of lesser quality.
Just hope everything fits as the pieces are great
No shipping information. It never arrived. Still want it but this is ridiculous.
Firstly, it's too small and I ordered up a size. The material is all polyester and reminds me of that Halloween costume material. I'll never wear this and am super disappointed in my overall product.
The return process could be more streamline. Items arrived at a fairly reasonable time frame
Order came as expected sleeves were so tight for a 3x I can't wear one shirt. Not happy that there was not a printed invoice so to make return easy so I'm just giving shirts to good will. Will not order again
Shipping a bit expensive! Top doesn't drape as shown in photo. Seems to be a different fabric, and not fuller in front.
Found exactly what I wanted and got free shipping! Such cute items and I'll purchase more!
I have written that under the 1st item. Not happy.
I was hesitant when purchasing the dress as sometimes the fit is not right. I am so happy with the dress as it fits perfectly. I just love it!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members