On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Not happy. I did not know I was ordering from China. The fabric is see-through. Everything will shrink.
It was very easy, hope everything goes as smoothly!
Looks nothing like the pictures, the material just doesn't make sense to be clothes..
I had no difficulty shopping. My only difficulty was the size of the sleeves they were too small. Needs to keep that in mind. I went one size larger and it was not enough. So you may want to go to or 3 times larger to make sure it is. Sufficient
After repeated emails had to settle for 50% refund. I'm don't like being held hostage to a company's inability to work with a customer. Giving me only one option is not user friendly. I will have to donate most of the order to a second hand store. Very disappointed about fit and returns.
User friendly, but will wait for products to come.
Easy order, prompt delivery. One thing, although I shopped Azzlee Canada, shipped from outside Canada, exchange rate and customs added 50% to original cost
Very poor.
Delivery took a very long time. No update.
Colour wrong.
Material cheap.
Finish cheap
Very easy to order and my experience was very satisfying and very accommodating!
All items were chucked in the bin… a 10 year old could sew these up better. Very cheap job.
Nothing fit correctly. Will be giving it all away. Beautiful to look at but i wont be buying from here again.
Very good. I am happy with the online shopping experience.
Was very happy with my purchases, even though one blouse was the wrong size.
Lots to pick from...easy ordering. Could not wear due to arthritis in back and shoulders...difficult to raise arms up to get into the items...but I am near 80 years of age and have not worn anything but button down shirts for years and wanted a change. I went through the return procedure and waiting for full return to my credit card.
All 5 of the items I purchased did not fit (too small), were inferior quality & shoddily made.
A warning to NOT purchase any clothing from this vendor.
I won't ever again!
This blouse did not fit. I tried to get information on where to send it back. I have received nothing! I would not recommend this site.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members