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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Pennsylvania
1 review
0 helpful votes
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Green blouse
September 2, 2023

Blouse not the quality shown in the picture and too large

Date of experience: August 2, 2023
Virginia
1 review
0 helpful votes
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Sharon
September 1, 2023

All shirts were too small. I usually wear size 18/20 and the 2xxl were too small. The material is really thin.

Date of experience: August 2, 2023
Washington
1 review
0 helpful votes
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Fit
August 2, 2023

The fit was not correct on any of the items I purchased. Will not order again from this site.

Date of experience: August 2, 2023
Washington
1 review
0 helpful votes
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I usually do not like mail order items. These items are true to what I was expecting.

Date of experience: August 2, 2023
Colorado
1 review
0 helpful votes
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Terrible customer service!
September 1, 2023

I ordered several items and was very excited! Sadly, none of them worked for me. I found the items to be of poor quality and not a good fit. I've been trying to return them and feel that customer service is refusing to allow me to return these items. They are trying to force me to keep them.

Date of experience: August 2, 2023
Florida
1 review
0 helpful votes
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Disappointed
September 1, 2023

The dress I ordered took almost 3 weeks to receive. I was disappointed by the fit and poor quality of the dress. Because it took so long receive, I had to purchase another dress at a local store to wear to my event. Waiting on a refund.

Date of experience: August 2, 2023
Texas
1 review
0 helpful votes
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Returning item
September 1, 2023

Trying to return and y'all are not providing a address to return

Date of experience: August 2, 2023
Canada
1 review
0 helpful votes
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Love my new duds!
August 2, 2023

Easy shopping, quick delivery, stylish clothes, decent prices

Date of experience: August 2, 2023
California
1 review
0 helpful votes
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The dresses were not well made, nor did they fit properly.
The return process was quite lengthy and laborious even though finally successful in the very end.
I was very disappointed with the whole experience.

Date of experience: August 2, 2023
Italy
1 review
0 helpful votes
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Tutto perfetto
August 2, 2023

Tutto perfetto taglie giuste e buona qualità
Tempi di consegna circa 15 gg dall'ordine.

Date of experience: August 2, 2023
Colorado
2 reviews
2 helpful votes
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Shipping
September 1, 2023

Anytime ordering overseas it takes a long time but quicker than previous experiences

Date of experience: August 2, 2023
Georgia
2 reviews
1 helpful vote
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Pants
August 2, 2023

Very nice experience, pants fit well. Shipped quickly.

Date of experience: August 2, 2023
Colorado
1 review
0 helpful votes
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Cheap looking clothing
September 1, 2023

Clothing was very cheap looking and not sewed properly. Hems and sleeves were not put together with care.

Date of experience: August 2, 2023
Wisconsin
1 review
0 helpful votes
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Everything had polyester in it, including the "loose linen" pants which were neither linen nor loose. Problematic return process with manual steps and multiple emails. Would not recommend.

Date of experience: August 2, 2023
Italy
1 review
0 helpful votes
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No items yet
September 1, 2023

Hi,
My experience with this site has been totally unsatisfiying.
I haven't received any item, eveb if the current status is "delivered".

Date of experience: August 2, 2023
New Zealand
1 review
0 helpful votes
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It has been quite the mission to sort out my mistake. I checked the cost of return postage & it worked out the same price as a new sweater. However Rita has been very good with her communications, unfortunately the web site she gave me does not give the opportunity to finalise the exchange. So I'm still waiting to get this sorted.

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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Lovely dress
August 2, 2023

Easy to order, great product, prompt delivery. Everything about the product, ordering and delivery was great.

Date of experience: August 1, 2023
Utah
1 review
0 helpful votes
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NOT aa REVIEW
August 2, 2023

The clothes did not look as good on me as on the model. I want to return them. I will buy the necklace. Please refund my money. HOw do I return.?

Date of experience: August 1, 2023
Australia
1 review
0 helpful votes
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Terrible quality
September 1, 2023
Updated review

The clothes are nothing like they look in the picture, the material is of a very poor quality and the sizes are not accurate.

Date of experience: August 1, 2023

Can't wait for my clothes to arrive, they look amazing
July 12, 2023
Previous review

Can't wait for my clothes to arrive, they look amazing

Date of experience: July 12, 2023
New Mexico
2 reviews
0 helpful votes
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I would give NO star if possible. Inferior quality clothes that are nearly impossible to return. I did not realize I had to use a shipping company rather that USPS; that info came AFTER I sent them back; I had to badger them for two weeks to even get a return address. Clothes are NOT as advertised. I am now out over $80 and furious; reporting them to the Better Business Bureau!

Date of experience: August 1, 2023