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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Easy to order and quality was as expected in the photos
Not great - don't love the fabric. Looks a lot better in the photos.
Parcel came on time, could enjoy the pants and blouse, Dress issue lumpy looking and wrong colour cover up
Experience was good, but it took a little long to get the product delivered. Plus their sizing is not according to most sizes I'm used to. You might want to get a size larger than what you normally buy.
Disappointing
I don't need for this to be a featured review. This system is ridiculous.
Please provide me free postage.
Qualità prodotti buona. Consegna buona e nei tempi. Soddisfatta dei miei acquisti.
I ordered multiple items and they were all too small. I ordered XL, my usual size, and according to the company's size guide. I truly wanted these clothes to fit - they were cute, great colors and style. If you decide to order from here, I recommend ordering 1 size larger.
For what I paid for the top is was cheap material. To worth the price i paid.
Let's see how easy the exchange is. The info on which email to initiate a return is not as clear as it should be.
Items came in a relatively timely manner. Disappointed in the quality of the two tops. But I would still gamble one more time and order something else.
All three blouses fit were not what I had expected size wise. Will not be ordering from you again.
Bought according to chart. No where near fit
disappointed
Garment quality is very poor! Online picture are not accurate! No return policy. Took 2 weeks to receive these cloths. Don't buy from them!
This is probably a scam. They took my money however no product arrived. Disputing the charge on my credit card.
The photo showed a two layered top. The first layer looked like a sheer layer of light cotton. What I received was a single layer of cheap cotton and badly made grey top. Very disappointing for a $50 purchase.
Please tell me how to return this item as fabric is unsatisfactory
I am not likely to order from this site again, the fabric is not noted and the sizing is small,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members