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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Indiana
1 review
0 helpful votes
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Customer Support
September 7, 2023

The pants are nice, but a little thin. Didn't like the fit of them for me so am in the process of asking for return process information. I have been pleased that customer service has answered my emails, but the return process is not user friendly in my opinion.

Date of experience: August 8, 2023
Nevada
1 review
0 helpful votes
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Frustrating
September 7, 2023

All of the tops run small. The return process was the worse. It took days for the company to give me the return address. Also they would not answer my questions in the email exchanges. Will never buy from them again.

Date of experience: August 8, 2023
Texas
3 reviews
0 helpful votes
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So Very Disappointed
September 7, 2023

I was able to place the order easily but it took over two weeks before delivery and an item, a top, was never received. The fabric on every piece was subpar, not even close to what was pictured in your ads and your website. I truly feel taken advantage of and I have every intention of returning the entire order for a full refund. I generally am able to overlook minor inconsistencies with online orders but these items were atrocious.

Date of experience: August 8, 2023
Texas
2 reviews
0 helpful votes
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Service
September 7, 2023

No issues with the transaction but items don't look as good as advertised.

Date of experience: August 8, 2023
New York
1 review
0 helpful votes
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Quality really flimsy
September 7, 2023

The shopping experience was great...just not the product.

Date of experience: August 8, 2023
New Jersey
1 review
0 helpful votes
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Product is Cheap quality.
As soon I received this I contacted your company to return. I have never been treated so badly. There were over 12 emails as I requested an address to return.
Finally I got a return address to Secaucus NJ and as soon I paid $ 12 to ship it there
I received an email I could keep it? How awful. So I am out the $ 9.99 I had to pay to receive and then another $ 12 to mail it to Secaucus NJ and that same day you emailed me to KEEP it.
Why didn't you decide this from the beginning. You are not an American company but pretend you are.

Date of experience: August 8, 2023
Pennsylvania
1 review
0 helpful votes
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I've ordered from you before and the experience was fine

Date of experience: August 8, 2023
New York
1 review
0 helpful votes
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Good customer service
August 8, 2023

Customer service rep was efficient and quick to respond.

Date of experience: August 8, 2023
Colorado
1 review
0 helpful votes
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Chris
August 8, 2023

I have contacted customer service to return the pants

Date of experience: August 8, 2023
California
1 review
0 helpful votes
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Not as advertised
September 7, 2023

Material very thin, stitching is very clumsy and not even close to being able to wear any of them

Date of experience: August 8, 2023
California
1 review
0 helpful votes
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Awful service. Items were too large, I needed to return, but I don't trust your company. Spent the $ to make the return, still waiting for refund.

Date of experience: August 8, 2023
Nebraska
1 review
0 helpful votes
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Waiting patiently!
September 7, 2023

Credit card was charged but still haven't received the items ordered.

Date of experience: August 8, 2023
Canada
1 review
0 helpful votes
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Buyer beware
September 7, 2023

Although site was relatively easy to navigate, it wasn't clear that purchase was made in US$. Once package was received, sizes and craftsmanship left little to be desired. I would not buy again.

Date of experience: August 8, 2023
New Jersey
1 review
0 helpful votes
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Refund
September 7, 2023

This site has not given me a refund for 2 blouses that I did not like. I am not happy.

Date of experience: August 8, 2023
Australia
1 review
0 helpful votes
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Quick, and easy checkout process. Excellent quality and fitted like a glove. Very happy with my purchase

Date of experience: August 8, 2023
Australia
1 review
0 helpful votes
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Azalee clothing
September 7, 2023
Updated review

The products arrived in good time and well packaged. The pieces themselves weren''t as nice as I hoped they would be. The fabric let them down.

Date of experience: August 7, 2023

Want more photos of back of products and reviews more...
August 18, 2023
Previous review

Want more photos of back of products and reviews more readily accessible.

Date of experience: July 18, 2023
Illinois
2 reviews
0 helpful votes
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Easy
August 8, 2023

Fast, simple and complete, happy with purchase, if the need will arrise will buy from them again.

Date of experience: August 7, 2023
Washington
1 review
0 helpful votes
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Not a US company
September 7, 2023

Even thought they say based in California things are shipped from China! I had to pay an extra charge for the purchase from my bank. Thinking the company was in California made me expect the product sooner than I actually received them. Not really happy with the product, but don't want to send it back as I don't want to pay to ship to China. I will not order from them again.

Date of experience: August 7, 2023
California
1 review
0 helpful votes
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Azzlee blouses
September 7, 2023

Received two poor quality shirts and cancelled the one not received

Date of experience: August 7, 2023
Indiana
1 review
0 helpful votes
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Fit didn't work for old woman
August 7, 2023

Shorts were fine but didn't work for me. Maybe a different figure

Date of experience: August 7, 2023