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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I love it! Washes and drys nicely! Love the material and colors! Very satisfied! Would order from Azzlee again!
It took along time to get the clothes and they are not what they appear to be in the photos. Will be sending one item back.
Expedient service and friendly customer service when I called to correct the size prior to shipping.
Very disappointed in both products and customer service. Quick to process payment, then lots of steps to return and recover my money. Still waiting for my refund.
I will not shop here again. The apparel you receive is not what is shown or described. Poor communications from the seller. I would not use again or records to others
Packaging and delivery was good. Perhaps a more accurate color description could have helped. Seeing a product before purchase is still the best approach.
Very responsible. And the goods nice the time the delivery very quickly
Lovely colours and materials looking forward to having these for my holidays but feel disappointed with the materials.
Lovely colours and materials looking forward to having these for my holidays.
Not enough description or photo of garments arrived in time in good order. Nice fabric sizing was in the small side
Love the shirt! Great fit! Good look! I'd buy again!
I was excited to splurge and get the cute clothing styles I had been looking at on the Azzlee ads. The comments seemed to be good and I looked to see if it was a legit business. I saw that it was located in CA, but did not see that these are made in China, and other countries where I have gotten terrible quality before. I was relieved that they actually arrived, it took almost a month but then SOOO disappointed when I took them out of the packaging and saw how cheap the materials and prints are. All of the shirts are the same square shape with a different print and yet the sizing is not the same between them. They do not hang in a flattering way as they look in the photos.
Not enough information on material and if there is an elastic band on the pants. No picture of the top.
The dress and 2 pair of pants did not look good on me. Well send them back to you.
The shirts were too small and need a Xtra large. Am going to send them back. Loved the shirts and was disappointed the were too small.
Clothes are cheap
You get what you pay for.
Not true to size, runs small
I have not been able to find details as to how to return these products. Neither one is something that I will wear.
The yellow outfit and blue shirt did not fit so I am trying to return. White linen pants fit well and are comfortale.
I waited a long time for my order. Was excited for the shirts. They finally came and not one fit according to sizing chart. Very disappointed. The company doesn't want them back. Did get a 30% refund. The shirts went into the garbage … will never order again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members