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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Alabama
1 review
0 helpful votes
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Never Received
September 6, 2023

I never received the shorts. Please issue credit. I paid for them.

Date of experience: August 6, 2023
Maryland
1 review
0 helpful votes
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Clothes are fine. Fit is ok
August 7, 2023

Delivery I thought was a long time. But everything came very well wrapped

Date of experience: August 6, 2023
Canada
1 review
0 helpful votes
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Great online experience.
August 6, 2023

The product was as advertised and it arrived at the time quoted.

Date of experience: August 6, 2023
New Zealand
2 reviews
0 helpful votes
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Happy customer
August 6, 2023

Great service, nice top, I love that there is follow up from the company

Date of experience: August 6, 2023
Connecticut
1 review
0 helpful votes
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Delayed shipping and bad packaging
September 5, 2023

The shipping was greatly delayed, but it did finally arrive after about 2 weeks. They did send me an email apology. The product was packaged badly and as a result has sharp creases in it.

Date of experience: August 6, 2023
Oregon
1 review
0 helpful votes
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POOR RETURN POLICY/POOR SIZING
September 5, 2023
Updated review

SIZING IS WAY OFF. THE ITEMS WERE TWO SIZES SMALLER THAN WHAT I NORMALLY WEAR. DESIGNS ARE GREAT BUT MATERIAL IS FLIMSY. THE RETURN POLICY IS CUMBERSOME AND HARDER THAN ANY RETURN POLICY I HAVE EVER ENCOUNTERED. THEY OFFERED ME 30% CREDIT IF I KEPT THE CLOTHES THAT DIDN'T FIT!

Date of experience: August 6, 2023

Beautiful clothes good prices
July 17, 2023
Previous review

Beautiful clothes good prices. Well have to see about quality when clothes arrive

Date of experience: July 16, 2023
Virginia
2 reviews
0 helpful votes
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I'm in LOVE
August 6, 2023

The items matched the description, fit well and look amazing. I highly recommend.

Date of experience: August 6, 2023
GB
1 review
0 helpful votes
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Happy Customer
August 6, 2023

I ordered a white baggy soft blouse. I love it. It's just what I wanted. I even ordered a size larger so it would be baggier.

Date of experience: August 5, 2023
Colorado
1 review
0 helpful votes
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Worst experience ever.
September 5, 2023
Updated review

The dress was poor quality and too small. When I tried to get a return authorization they blocked my email.

Date of experience: August 5, 2023

Easy process
July 12, 2023
Previous review

Easy process

Date of experience: July 11, 2023
New Zealand
1 review
0 helpful votes
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Pink colour block sweatshirt
August 6, 2023
Updated review

Easy to order. It's actually a long sleeve t shirt not a sweatshirt. You're sizes are very small. Have ordered a larger size

Date of experience: August 5, 2023

Easy and clear to order
July 16, 2023
Previous review

Easy and clear to order

Date of experience: July 16, 2023
Kansas
1 review
0 helpful votes
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Disappointed
September 5, 2023

These pants are not worth the money or time you have to wait to get them. Look like a cheap pair of scrubs. Nothing like picture

Date of experience: August 5, 2023
California
1 review
0 helpful votes
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Overall
August 5, 2023

No problems, except for this! I don't care if my review is featured or not.

Date of experience: August 5, 2023
California
1 review
0 helpful votes
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Customer service response was quick
September 4, 2023

Though the customer service response was quick--return options was a little more work than most.

Date of experience: August 5, 2023
France
1 review
0 helpful votes
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Ok
September 4, 2023

Clothes came when expected based on the expedited service. Clothing fabrics were not the same and sizing between the pants were different. One was much smaller.

Date of experience: August 5, 2023
Washington
1 review
0 helpful votes
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Sizing is not accurate or the patterns are not true to size.

Date of experience: August 5, 2023
New York
1 review
0 helpful votes
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Not a great experience
September 4, 2023

It took a long time to receive the order and then not sure how to do returns. I contacted them but haven't heard back yet.

Date of experience: August 5, 2023
Kansas
1 review
0 helpful votes
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Green cat t-shirt
August 5, 2023

This was an instant splurge purchase for me. How can I return it? I like the shirt, just decided against the message.

Date of experience: August 5, 2023
Canada
1 review
0 helpful votes
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Beautiful and comfortable!
August 5, 2023

I love my comfortable jumpsuit. I call it my "happy day suit"

Date of experience: August 5, 2023
California
1 review
0 helpful votes
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Difficult to return items. The sizing isn't right on the blouses I usually wear M-L, but none of them fit.

Date of experience: August 5, 2023
New Jersey
1 review
0 helpful votes
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Azlee clothing is lovely colors and made well
August 5, 2023
Updated review

It took a ling time to arrive, the tracking was not working and I had to send emails. I di like your products. I would like to return the 2 tops that don't fit.

Date of experience: August 5, 2023

Easy to manage shopping and payment
July 16, 2023
Previous review

Easy to manage shopping and payment

Date of experience: July 16, 2023