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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Washington
1 review
0 helpful votes
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Return/exchange
August 13, 2023

I am hoping that a return/exchange will be done easily. That is my only issue at this point, as I am still awaiting the remainder of my order.

Date of experience: August 13, 2023
Washington
2 reviews
0 helpful votes
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Close but no luck.
August 13, 2023

The clothing looks terrific but did not works out for me. I would have liked to know the sizing as it relates to hip measurements. Also, I didn't see any information on the fabric and laundry instructions of each item - and that's important, especially if you're buying clothing for traveling. I would also have liked a closer view of the shoulder seams and length of all the items, not just the ones where the model's stance allowed that to be obvious. If we're not tall and slender like the model, ordering the right style and fit is a mostly guesswork with fingers crossed.

Date of experience: August 13, 2023
Iowa
1 review
0 helpful votes
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Disappointed
September 12, 2023
Updated review

Pictures are deceiving. Can't trust sizing. Too costly to bother exchanging.

Date of experience: August 13, 2023

Hope I love them
July 21, 2023
Previous review

Hope I love them.

Date of experience: July 21, 2023
California
1 review
0 helpful votes
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I love most of the styles. They are beautiful and a little different. If I can get this problem resolved, I will shop again and again.

Date of experience: August 13, 2023
Michigan
1 review
0 helpful votes
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Top
August 13, 2023

Top did not fit according to their size chart. Too expensive to ship back out of the United States.

Date of experience: August 13, 2023
Connecticut
2 reviews
0 helpful votes
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Summer comfort
August 13, 2023

I'm pleased with my purchase. The pants are exactly as described and comfortable

Date of experience: August 13, 2023
Connecticut
1 review
0 helpful votes
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Need to return item
September 12, 2023

Good experience but I need to return item as it does not fit!

Date of experience: August 13, 2023
South Carolina
1 review
0 helpful votes
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Easy to order and delivery on time.
Ordered a dress for vacation and will definitely shop with Azzlee again.

Date of experience: August 13, 2023
California
1 review
0 helpful votes
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Don't waste your money
September 12, 2023

Everything was poorly made and very very thin material. Attempted to return but they don't make it easy. Received free shipping on my order but to return, they would charge me what it cost them to ship to me plus shipping the return to them. Seriously!? Accepted a 30% refund, which I'm still waiting for. Everything went in the garbage. Lesson learned

Date of experience: August 13, 2023
Texas
1 review
0 helpful votes
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Mixed review
August 13, 2023

Disappointed that clothes are made in China. Material is cheap

Date of experience: August 13, 2023
Italy
1 review
0 helpful votes
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Ordine annullato
September 12, 2023

Sito pessimo, poco chiaro. Dopo diversi giorni, dietro mio sollecito, ti dicono che gli articoli sono esauriti ma se vai allo shop li trovi didponibili. Fortunatamente ho avuto il rimborso dell'ordine, ma non farò altri acquisti su questo sito.

Date of experience: August 13, 2023
Australia
1 review
0 helpful votes
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Easy to use
August 13, 2023

Very easy but if videos were part of the presentation of the clothes it would make it lot easier to choose

Date of experience: August 13, 2023
California
1 review
0 helpful votes
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Unhappy
September 12, 2023

My purchases were not the best.
Trying to return'was not easy. I am keeping the items because I have to pay to send back. Will never buy from you again.4

Date of experience: August 13, 2023
California
1 review
0 helpful votes
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Ok
September 12, 2023

It would be nice if the fabric was described when purchasing the item

Date of experience: August 12, 2023
Australia
1 review
0 helpful votes
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Poor Quality
September 12, 2023

Definitely not a thick coat as described and unable to return easily for a full refund as you have to pay for return postage to the US

Date of experience: August 12, 2023
Australia
2 reviews
0 helpful votes
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Disappointed - Very Poor Quality
September 12, 2023

The articles are very poor copies of those in the photograph. The pants are not styled at all, the material feels cheap and even though all my items were a Medium, one top was way too small. And again, not cut with any style. Such a shame as the actual items on their site look great - but it's not what you get!

Date of experience: August 12, 2023
New York
1 review
0 helpful votes
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Excellent experience
August 12, 2023

Website is easy to use; and clothes are beautiful and fit comfortably- I will shop there again

Date of experience: August 12, 2023
Arizona
1 review
0 helpful votes
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Not good,trying to return for a refund,its ridiculous

Date of experience: August 12, 2023
California
1 review
0 helpful votes
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Mostly sat
August 12, 2023

I never received the dress due to its being out of stock. The clothes I ordered are very nice.

Date of experience: August 12, 2023
Georgia
1 review
0 helpful votes
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I like the designs and styles, but I didn't like the quality of the material.

Date of experience: August 12, 2023