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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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California
1 review
0 helpful votes
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Deceptive advertising
September 14, 2023

Product was not as it appears in photo. Looks like linen but was actually a cheap rayon.

Date of experience: August 15, 2023
Wisconsin
1 review
0 helpful votes
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Was forced to keep clothes even though they didn't fit. Couldn't exchange. Supposedly getting partial refund Have yet to see it. Will never order from here again.

Date of experience: August 15, 2023
Wisconsin
1 review
0 helpful votes
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Not what it seemed
September 14, 2023

Order took awhile and once I received it all items were too small! Your sizes are not true to size. I would like to return items but don't know how to do that. No instructions

Date of experience: August 15, 2023
Illinois
1 review
0 helpful votes
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Whimsical elephant and kid shirt
August 15, 2023

Shirt is cute and comfortable. Fits well. Online order process was easy.

Date of experience: August 15, 2023
South Carolina
1 review
0 helpful votes
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Return shipping fees
September 14, 2023

Returned items that were not at all as expected but it cost me $10.00 to ship.

Date of experience: August 15, 2023
New Zealand
1 review
0 helpful votes
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Butterfly blouse
September 14, 2023

Easy to order and arrived in great time - loved the blouse but even though I ordered a size bigger than I normally wear it was too tight. I am very disappointed.

Date of experience: August 14, 2023
California
1 review
0 helpful votes
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Poor Quality
September 14, 2023
Updated review

I am so disappointed in the quality and colors of items. Nothing like what was ordered.
You should be ashamed of this company.

Date of experience: August 14, 2023

Beautiful clothes
July 25, 2023
Previous review

Beautiful clothes

Date of experience: July 25, 2023
Kentucky
1 review
0 helpful votes
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Good.
August 15, 2023

Tracking information was slow, but eventually I got updated. I like my pants and they seem pretty true to size. I like the material and have gotten compliments on them.

Date of experience: August 14, 2023
Pennsylvania
1 review
0 helpful votes
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Nice, but too small
September 14, 2023

3 out of 4 items were way too small. I chose size by the chart listed, but bust measurements were not correct

Date of experience: August 14, 2023
Georgia
1 review
0 helpful votes
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Geometric print top
August 14, 2023

Order was correct and product is attractive.I am pleased with the order.

Date of experience: August 14, 2023
Canada
1 review
0 helpful votes
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Shopping
August 14, 2023

The up to date notification was greatly appreciated

Date of experience: August 14, 2023
Canada
1 review
0 helpful votes
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The items I ordered are all too small, and Azzlee is balking at sending me the address to return them. The service person is slow to respond to email and keeps offering me a "deal" to keep the items and get a partial refund only. I don't want the items, as they don't fit, and am tempted to report Azzlee to the Better Business Bureau. This has been a very frustrating experience, and I certainly will never purchase anything from Azzlee again.

Date of experience: August 14, 2023
New Mexico
1 review
0 helpful votes
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Returns are not simple
September 13, 2023

Having some issues getting to return the one I can't wear.

Date of experience: August 14, 2023
Georgia
1 review
0 helpful votes
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Shirt
September 13, 2023

Poor, shirt is very large for a small. Color ordered is wrong and no one will answer my email about returning. No phone # provided

Date of experience: August 14, 2023
Delaware
1 review
0 helpful votes
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Very Disappointed!
September 13, 2023

Fist off, the floral dress was out of stock. I learned this a few weeks after I ordered and wrote to them asking. They then said to me I could cancel my order or they could remove the floral dress and keep the other items. I opted to remove the dress. A few weeks later I get the other 2 items that did not fit. Like, really off! Super unhappy!

Date of experience: August 14, 2023
Sweden
1 review
0 helpful votes
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You get what you pay
September 13, 2023

Nice colors and pictures but the quality of the clothes are to cheap. I prefer more cotton.

Date of experience: August 14, 2023
Michigan
1 review
0 helpful votes
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Quality of clothes is decent for what you pay for them. However, when I went to return 2 of the items because they didn't fit, you get a weird response and they tell you that you may or may not get your money back when the items are returned based on their inspection process. Plus you have to pay for the return shipping of the items. It's very clear that they'd rather give you a gift card than give you your money back. And the gift card is not for the full amount that you paid for the items.

Date of experience: August 14, 2023
Canada
1 review
0 helpful votes
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First time customer
September 13, 2023

Not very impressed by the quality of the clothes.
Size are not very accurate either

Date of experience: August 14, 2023
Texas
1 review
0 helpful votes
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Sizes are not American sizes
September 13, 2023

Sizes are not American sizes need a refund. The length is not long enough and sizes are not made for Americans they are not as described

Date of experience: August 13, 2023
New Jersey
1 review
0 helpful votes
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Unhappy
September 13, 2023

Material to stiff I'm old and this material scratched me will never buy any more of your products

Date of experience: August 13, 2023