Did not care for the experience. Felt like they made me feel bad for requesting return

Please introduce a petite line. Love your patterns and designs.

Everything went very smoothly. No difficulty ordering and the product arrived quickly. I would order from this site again.

Two of my shirts were cancelled because they were not available. I would like to return the other three because they did no fit.

Beautiful Plus size clothes. Loved the fit and texture.

One of the four items I ordered did not fit and so I sought to return it. With each email I received "offers" to keep the item (why keep it if it doesn't fit?) and receive a partial credit; or, return and exchange with me paying for the return and new postage of item to me; or, return for a full credit (the option I chose.) This exchange took several emails with offers that changed with every email. The last email contained this:

"Good day! Thanks for your tracking number. We will refund you in7 days after we receive the tracking number from email. Or you can contact us for a refund at once after the parcel is delivered if you want an immediate refund."

It confusingly sort of says the same thing.

I mailed the package via USPS and 8 days later have yet to receive notice of receipt or a credit on my credit card. While I do like the other three items I purchased I will never again order from this company. I just really want my refund.

I received my order in a timely manner. Everything in my order was there

Ordering was easy. Items arrived in good order, took a while and not much feedback /tracking during the process

Fantastic products I was very supprized on arrival just be aware to go a size up as there sizing is not like new Zealand

It was easy to order. I received my items within 2 weeks. Though I used the sizing chart provided for each item & measured my body, some items are too small.

...

Mediocre at best due to delay in shipping-that is all I have to say

Slow shipping, incorrect information regarding packing and shipping on website, very difficult return process.

The products were good quality at a good price. I would order from them again.

Terrible customer service. I don't think I will ever see my money refunded, even after mailing the items back and numerous attempts to provide them with a tracking number that was easily visible on the photos and scans of the UPS receipt. Items are poorly made.