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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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California
2 reviews
0 helpful votes
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Hit and miss
August 25, 2023

Ordered 5 things, like one item. Pictures don' show the material or the fit very well-almost like they are different items.

Date of experience: August 25, 2023
Australia
2 reviews
0 helpful votes
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Black and white costume
September 25, 2023

Costume rides up. Not very comfortable when walking

Date of experience: August 25, 2023
Arizona
1 review
0 helpful votes
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Disappointing
September 25, 2023

Item quality was disappointing and style of some items not as pictured

Date of experience: August 25, 2023
Idaho
1 review
0 helpful votes
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New customer
September 24, 2023

I was disappointed because all items were a median to a small large size. I ordered an XL and they did not fit.

Date of experience: August 25, 2023
Canada
1 review
0 helpful votes
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One easy and carefree place to buy.
August 25, 2023

Something to look forward to. I will be back again and again.

Date of experience: August 25, 2023
Georgia
1 review
0 helpful votes
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Too pricey for the material and quality. Lesson learned

Date of experience: August 25, 2023
Texas
2 reviews
0 helpful votes
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No problem with ordering or delivery. Product display attracted me.

Date of experience: August 25, 2023
Georgia
1 review
0 helpful votes
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Very dissatisfied
September 24, 2023
Updated review

Not whole order delivered. Pants not true to size and will have to be thrown away. Will not shop here again. Please check what XL sizing is! Clothing was purchased for a surgery patient. Very unpleasant shopping experience.

Date of experience: August 25, 2023

Beautiful clothing
August 5, 2023
Previous review

Beautiful clothing

Date of experience: August 5, 2023
Kentucky
1 review
0 helpful votes
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Quick service
August 25, 2023

Quick & easy. Service was great and shirt was exactly as ordered and even better!

Date of experience: August 25, 2023
South Carolina
1 review
0 helpful votes
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Need to get my order. Haven't received it yet. Since Aug. 2 2023 when placed.my order

Date of experience: August 25, 2023
New Zealand
1 review
0 helpful votes
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Out of stock
September 24, 2023

Twice you have advertised this product but it is never in stock

Date of experience: August 25, 2023
Australia
1 review
0 helpful votes
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First buying experience
September 24, 2023

Easy to order but the tops seem to be a small fitting

Date of experience: August 25, 2023
Texas
1 review
0 helpful votes
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Above & Beyond fashionable clothes
August 25, 2023
Updated review

Your coupons are deceiving. Next time send better coupons.

Date of experience: August 24, 2023

Your coupons are deceiving
August 5, 2023
Previous review

Your coupons are deceiving.

Date of experience: August 4, 2023
California
1 review
0 helpful votes
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In stock when it wasn't
September 24, 2023

Terrible. I ordered months ago and had to contact them about status…

Date of experience: August 24, 2023
Ohio
1 review
0 helpful votes
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Review
September 24, 2023

I thought the quality was poor and was a very long delivery time.

Date of experience: August 24, 2023
Florida
1 review
0 helpful votes
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Pants s not as pictured or described
September 24, 2023

Chose size according to size chart but they were too small. Didn't want to pay even more money for return shipping. Next time I'll just order from Amazon.

Date of experience: August 24, 2023
California
1 review
0 helpful votes
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Great Customer Service
August 24, 2023

First time buying and happy with my purchase.
Customer service great too.

Date of experience: August 24, 2023
Minnesota
2 reviews
0 helpful votes
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In the end, I spent $30 for nothing
September 23, 2023

My experience with Azzlee is was not good. Early August, I ordered what looked like a cute sweater. With added costs, $47.99 went on my credit card. A month later, the sweater arrived, looking nothing like the quality sweater on the model, in a very thin fabric. And it reeked. After several emails, I was told to send back the sweater, mailed with a tracking number…$20 to mail it this way, BTW. Now, another four weeks have gone by and finally today after inquiring about my refund, I'm told I will be refunded $37.99. Thus, this waste of time also cost me $30. My advice is, shop elsewhere.

Date of experience: August 24, 2023
North Carolina
2 reviews
0 helpful votes
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Butterfly jumpsuit
August 24, 2023

Easy to order and arrived timely. I liked the picture on social media. I didn't have any issues with my order.

Date of experience: August 24, 2023
Australia
1 review
0 helpful votes
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Disappointed
September 23, 2023

Clothing looks nothing like pictures received in good time want to return but no reply to my email regarding return address

Date of experience: August 24, 2023