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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Un très bon service avec cette compagnie je vais certainement passer une autre commande.surtout j'aimerais avoir des réponses en francais merci azzlee
The pants were nothing like the pictures but the delivery very prompt
Was a bit disappointed in the quality of materials used. Sizing is not consistent across each style….a Medium in one style ended up feeling smaller than the Medium in the other styles
Easy ordering, clothes exactly as pictured. Arrived quickly. Would order here again.
I have only received two of the three items I have paid for...still haven't received the third item which is the white capris... have tried to contact AZZLEE for comment but have heard nothing about the missing item.
I haven't contacted them yet to return the top because I'm trying to decide if I want to keep the pants, but so far I've not had any issues with customer service.
I received my order sizes were WAY smaller than usual.
I returned items at a cost to me. Azzlee received the items and stated they would refund my purchases. It has been over a month and no credit to my account.
I will NEVER order from them again
Item was despatched promptly and received in good time.
Great website just good the see such a variety to choose from
I thought I was going to receive a dress with a full skirt. Instead I got an oddly shaped, pegged skirt. Totally different silhouette.
Easy to order. Fits true to size
Price is about right
The material used was a cheap material, it low quality. I will not buy your product's any more.
I love the tops. They were better quality than expected. Will order in the future.
Free to receive but expensive to try and return. Still waiting on a refund.
Choices are wonderful, but be sure to review and check sizing chart for USA sizes. Seem to run smaller than I expected. Also, return policy seems lacking in some areas.
Could be nice to have more filters. Will definately buy again.
Terrible, dress is cheaply made and sizing is not what size guidelines say.
All items of clothing but one seems very poor quality and the sizing very small
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members