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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Massachusetts
1 review
0 helpful votes
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Easy shopping, easy price
August 28, 2023

It was super easy to shop with Azzlee. They had many beautiful styles to choose from and they notified me when they received the order, and when the order was on its way. The clothes seem true to size and the prices very reasonable. I will order from them again.

Date of experience: August 28, 2023
Oregon
1 review
0 helpful votes
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Disappointed
September 27, 2023

First time using this company and you need 50 characters…really?!?!

Date of experience: August 28, 2023
West Virginia
1 review
0 helpful votes
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Everything looks great
August 28, 2023

Arrival was in a timely manner and mostly fit as described

Date of experience: August 28, 2023
New Zealand
1 review
0 helpful votes
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Shopping on line is good I hope it fits when it arrives

Date of experience: August 27, 2023
Australia
1 review
0 helpful votes
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Easy shopping
September 27, 2023
Updated review

So far, shopping has been extremely unproblematic.

Date of experience: August 27, 2023

So far, shopping has been extremely simple
August 7, 2023
Previous review

So far, shopping has been extremely simple.

Date of experience: August 7, 2023
Australia
1 review
0 helpful votes
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Quick delivery.
August 27, 2023

The material is not what I expected. Very thin. I suppose you get what you pay for.

Date of experience: August 27, 2023
Texas
1 review
0 helpful votes
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Never again
September 26, 2023

Shirt looked nothing like picture very disappointed
Color was different material looked cheap like a $10 shirt

Date of experience: August 27, 2023
Canada
1 review
0 helpful votes
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I was a little nervous about buying online but it was so easy and everything came as promised. It is so nice to be able to shop for clothing on the internet, knowing that it is easy to return if need be.

Date of experience: August 27, 2023
Australia
1 review
0 helpful votes
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Want a refund
September 26, 2023

I have contacted you by email twice with no reply. As I would like to send both items back as they are both not what is in the picture and material is terrible.

Date of experience: August 27, 2023
Florida
1 review
0 helpful votes
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Survey feedback
August 27, 2023

Order process easy.many choices.
Unsure yet about return process

Date of experience: August 27, 2023
Wisconsin
1 review
0 helpful votes
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I don't like the website. I will most likely shop elsewhere. I don't like shopping over seas. The clothes are nice but sizes are way off according to American sizes.

Date of experience: August 27, 2023
Oregon
2 reviews
0 helpful votes
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I would not recommend this site.
September 26, 2023

For less expensive clothing stick to places like Old Navy or TJMaxx. You will have better luck at your favorite thrift store or consignment shop.
They have a fraudulent return policy. You may very well NEVER receive a full refund for returned items.
Be aware that if it looks to good to be true...it is too good to be true.

Date of experience: August 27, 2023
Texas
1 review
0 helpful votes
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Satisfied Customer
August 27, 2023

It was an easy & pleasant experience. The items look exactly as they appear online. However, the material of the Half Sleeve Floral V Neck Shift Blouse and the Casual Round Neck Half Sleeve Gray Blouse was much thinner than I expected. It does NOT take away from the beauty of the blouses. The colors and designs on each blouse are beautiful. I'm very pleased with my entire purchase.

Date of experience: August 27, 2023
Virginia
1 review
0 helpful votes
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Inexpensive clothing, just for fun. Nice and light for summer

Date of experience: August 27, 2023
Minnesota
1 review
0 helpful votes
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Linen pants
August 27, 2023

Shipping took 10 days which is within the time range they predicted. Satisfied with the pants.

Date of experience: August 27, 2023
Rhode Island
1 review
0 helpful votes
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Would gladly shop here again
August 27, 2023

I am satisfied with the product, but i would have liked more pictures to get a better idea of what i was buying, back view, side view, ect.

Date of experience: August 27, 2023
Texas
1 review
0 helpful votes
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Never use you guys again
September 26, 2023

Not of good quality and the sizes really differ from clothing articles! I have one xl that's like a small and another that's a large and it looks like a double xl! Strings are hanging off the shorts! I mean who does this?

Date of experience: August 27, 2023
Minnesota
1 review
0 helpful votes
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Disappointed
September 26, 2023

When I browsed the Azzlee website I was looking for some pieces to wear on an upcoming vacation. I fell in love with the "photos" and I believed the " all 5 star reviews ". That should have been a red flag. The materials are low quality and the designs are too slobby. Unless you are 100% sure that you will wear them, do not order. The return exchange policy is non existent. You will be discouraged to return and you will never get an authorization code to resend the merchandise. Even when you agree to pay for return shipping. I will not order from Azzlee again

Date of experience: August 27, 2023
New Jersey
1 review
0 helpful votes
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Beauty,fit an colors it's fresh
August 27, 2023

I received it in about two an a half weeks,I'm very pleased with it. I'm shopping for others,thank you so much

Date of experience: August 27, 2023
Virginia
1 review
0 helpful votes
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Excellent customer service.
August 27, 2023

I was just checking on my arrival. They checked the records and gave me the date, and that's the date the pants arrived. Right on time.

Date of experience: August 27, 2023