Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Azzlee

Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey stargrey stargrey stargrey stargrey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
Follow Karen E.
Unfollow Karen E.
Share Review
Report Review

Great product as described
August 30, 2023

Exactly as described in line, arrived really quickly

Date of experience: August 29, 2023
Arizona
1 review
0 helpful votes
Follow Barbara A.
Unfollow Barbara A.
Share Review
Report Review

Delivery
August 29, 2023

A little slow on delivery, but progress was well-documented!

Date of experience: August 29, 2023
Michigan
1 review
0 helpful votes
Follow Sara Y.
Unfollow Sara Y.
Share Review
Report Review

Love the pattern!
August 29, 2023

Good product
Good experience ordering from a company I never ordered from before

Date of experience: August 29, 2023
New York
1 review
0 helpful votes
Follow Leone W.
Unfollow Leone W.
Share Review
Report Review

Satisfied
August 29, 2023

No grief or difficulty bas I had with NoraCora. Can't return as firms are unusable. Never shop there again.

Date of experience: August 29, 2023
Washington
1 review
0 helpful votes
Follow Jo T.
Unfollow Jo T.
Share Review
Report Review

Don't try to return!
September 28, 2023

I purchased 3 items. All received and not like pictured fabric, ill fitted and one had a hole in the pocket. I wanted to return all three. So many options for returns: cut up into little pieces and send us a picture, donate to non profit and photograph receipt, do this with one and send the others back with tracking number. It's just too cumbersome and difficult to return anything. Poor quality clothing. This is the third time from one of these cheap clothing places. Wanting to upload photos and this site won't let me know that. I'm done with them.

Date of experience: August 29, 2023
Georgia
1 review
0 helpful votes
Follow Jolene H.
Unfollow Jolene H.
Share Review
Report Review

Fabric and Fit
September 28, 2023

The fabric used for this garment, while quality...is too heavy in my opinion for a loose summer fit. If I had seen and felt it in person, I would not have made the purchase.

Date of experience: August 29, 2023
Tennessee
1 review
0 helpful votes
Follow Jan U.
Unfollow Jan U.
Share Review
Report Review

Na
August 29, 2023

Not interested in adding anything to this thread, thanks anyway.

Date of experience: August 29, 2023
Michigan
2 reviews
0 helpful votes
Follow linda J.
Unfollow linda J.
Share Review
Report Review

Terrible customer service
September 28, 2023

I didn't have a positive experience. I wanted to return my merchandise and gound it difficult to do this

Date of experience: August 29, 2023
New Jersey
1 review
0 helpful votes
Follow FILOMENA D.
Unfollow FILOMENA D.
Share Review
Report Review

I still have a balance on my gift card how do I apply it to my next purchase

Date of experience: August 29, 2023
Florida
1 review
0 helpful votes
Follow Mary E.
Unfollow Mary E.
Share Review
Report Review

Attractive designs.
August 29, 2023
Updated review

Understand it is polyester. The patterns and colors are vibrant, but it can be warm in hot climates. Once ironed, it stays fairly unwrinkled while wearing.

Date of experience: August 29, 2023

So far so good
August 8, 2023
Previous review

So far so good.

Date of experience: August 8, 2023
California
1 review
0 helpful votes
Follow D I.
Unfollow D I.
Share Review
Report Review

TOO FAR
September 28, 2023

Prefer state side e-commerce - although delivery was sooner than expected - it's the return that can get sticky

Date of experience: August 29, 2023
Australia
1 review
0 helpful votes
Follow janette N.
Unfollow janette N.
Share Review
Report Review

Fabric is too polyester for me but print is pretty

Date of experience: August 28, 2023
Canada
2 reviews
0 helpful votes
Follow Sue R.
Unfollow Sue R.
Share Review
Report Review

I'd order again
September 28, 2023

I'd order again, it make sure you know what kind of material item is made from.
Took longer to ship to Canada.

Date of experience: August 28, 2023
Wisconsin
1 review
0 helpful votes
Follow Melinda W.
Unfollow Melinda W.
Share Review
Report Review

I receive 2 out 3 items. Both of the 2 I did receive were much smaller then the stated size. Like to know what happened to my 3rd item

Date of experience: August 28, 2023
Georgia
3 reviews
0 helpful votes
Follow Denise R.
Unfollow Denise R.
Share Review
Report Review

Loved all my purchases!
August 29, 2023

Easy to order! Enjoyed all the variety of selections! Sizes were spot on!

Date of experience: August 28, 2023
Australia
1 review
0 helpful votes
Follow Robyn J.
Unfollow Robyn J.
Share Review
Report Review

Experience was ok but I found sizes are on the small side not true sizing

Date of experience: August 28, 2023
Nebraska
1 review
0 helpful votes
Follow Cathy A.
Unfollow Cathy A.
Share Review
Report Review

Never received blouse
September 27, 2023

Received pants but not blouse. If blouse isn't coming let me know and refund my money.

Date of experience: August 28, 2023
Colorado
1 review
0 helpful votes
Follow Sherry I.
Unfollow Sherry I.
Share Review
Report Review

Beautiful shirt
August 28, 2023
Updated review

User friendly site! Runs about a size smaller than it says. Does not come with any instructions for return.

Date of experience: August 28, 2023

User friendly site!
August 4, 2023
Previous review

User friendly site!

Date of experience: August 4, 2023
New Zealand
2 reviews
0 helpful votes
Follow Christine F.
Unfollow Christine F.
Share Review
Report Review

Sizing seems small
September 27, 2023

I used the size charts and yet every item was on the small size. The shirts, especially, were tighter and shorter than expected, and I would probably need to go up two sizes to look like the pictures.

Date of experience: August 28, 2023
New Zealand
1 review
0 helpful votes
Follow Freda C.
Unfollow Freda C.
Share Review
Report Review

Customer Satisfaction
August 28, 2023

Pleased that the article arrived. Sometimes worry about on line shopping.

Date of experience: August 28, 2023