Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The pictures give a whole different image than what you receive. Everything is way too small and not the style described in all cases. Cheap thin fabric
Delivery took a long time, although tracking was provided. One item not enclosed but charged. Sizes were all over the places - did not compare to any past experience/
Easy to shop online. Easy to order. About 3 weeks to receive. Big disappointment.
Never received merchandise and still fighting for my credit!
It's a very long waiting period and sizing is very different
I JUST HAPPENED ONTO YOUR WEBSITE. YOUR CLOTHES ARE CHARMING.JUST HOPE THEY FIT OUR BODIES. I ORDERED ONE FOR ME AND ONE FOR MY DAUGHTER. The products arrived. One dress fit and the second one did not.
I never received the products and despite multiple emails still have not received credit.
TERRIBLE customer service and no phone call listed for the company. Buyer beware!'
I was charged $134.00 that included expedited delivery. I never received ANY of the products and was moving locations. When I contacted customer support they said that 3 of the products were out of stock but NEVER contacted me until I reached out to them. It has been a month and I still have not received the refund that I was promised!
They tell you 8-10 days shipping more like 3 weeks
After multiple attempts to return 3 items that did not fit, They gave me the runaround! I had to "eat" the shirts and take the loss. Never again will I buy anything advertised on Facebook.
2 items were satisfactory
1 outfit was not. Poor quality & not true to size.
Tried to return because items did not. Mailed return to address on package which said "only for returns"
Azzlee said it was wrong address and refused refund despite the fact that address was on their package... they have the return but will not refund. Don't use this company if you have any chance of possible return
Had to check into delivery dates as I was not told when it would be here. After that the service went fairly quickly.
Have not received refund, credit etc as of this date.
Hopefully I'll receive my different blouse and love it.
I was debating ordering for a long time. I have seen great designs and fun clothes to buy but there were at least 10 other similar companies with same products but different names. Some with likes and some had zero so lots if fraud out there… I was afraid to order even after reading some reviews … I chose your company as most credible… I couldn't wait for the order to come. I even order more clothing items than my first plan to just order one and try it… well the quality of products are not very good. Lots of polyester fabrics, colors off and one shirt didn't come to this day!
I wouldn't know as I've never got my order. I would never order from you again and am going to reverse the charges. I ordered aud 5.
Felt it took longer than I was expecting since I paid extra for a rush shipping
I ordered this blouse over a month ago and I can't find out where it is or when it might be coming.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

