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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,879 reviews

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South Carolina
1 review
0 helpful votes
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Not as advertized
September 30, 2023
Updated review

The pictures give a whole different image than what you receive. Everything is way too small and not the style described in all cases. Cheap thin fabric

Date of experience: August 31, 2023

Interesting selections
August 8, 2023
Previous review

Interesting selections

Date of experience: August 8, 2023
Tennessee
1 review
0 helpful votes
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Need To Return
September 30, 2023

Ordered extra large. Fits like a large instead. Sizing sucks.

Date of experience: August 31, 2023
Michigan
1 review
0 helpful votes
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Crap shoot
September 30, 2023

Delivery took a long time, although tracking was provided. One item not enclosed but charged. Sizes were all over the places - did not compare to any past experience/

Date of experience: August 31, 2023
Missouri
1 review
0 helpful votes
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Not A Risk I Would Take Again
September 30, 2023

Easy to shop online. Easy to order. About 3 weeks to receive. Big disappointment.

Date of experience: August 31, 2023
New York
1 review
0 helpful votes
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I WILL NEVER ORDER FROM THIS SITE AGAIN
September 30, 2023

Never received merchandise and still fighting for my credit!

Date of experience: August 31, 2023
Arizona
1 review
0 helpful votes
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IMHO
September 30, 2023

It's a very long waiting period and sizing is very different

Date of experience: August 30, 2023
Texas
1 review
0 helpful votes
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Shopping was great!
August 31, 2023

I JUST HAPPENED ONTO YOUR WEBSITE. YOUR CLOTHES ARE CHARMING.JUST HOPE THEY FIT OUR BODIES. I ORDERED ONE FOR ME AND ONE FOR MY DAUGHTER. The products arrived. One dress fit and the second one did not.

Date of experience: August 30, 2023
Pennsylvania
1 review
0 helpful votes
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Total disappointment
September 30, 2023

I never received the products and despite multiple emails still have not received credit.
TERRIBLE customer service and no phone call listed for the company. Buyer beware!'

Date of experience: August 30, 2023
North Carolina
1 review
0 helpful votes
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Rip off!
September 29, 2023

I was charged $134.00 that included expedited delivery. I never received ANY of the products and was moving locations. When I contacted customer support they said that 3 of the products were out of stock but NEVER contacted me until I reached out to them. It has been a month and I still have not received the refund that I was promised!

Date of experience: August 30, 2023
Ohio
1 review
0 helpful votes
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They tell you 8-10 days shipping more like 3 weeks

Date of experience: August 30, 2023
Rhode Island
1 review
0 helpful votes
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Refused to issue a refund
September 29, 2023

After multiple attempts to return 3 items that did not fit, They gave me the runaround! I had to "eat" the shirts and take the loss. Never again will I buy anything advertised on Facebook.

Date of experience: August 30, 2023
North Carolina
1 review
0 helpful votes
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Poor return policy
September 29, 2023

2 items were satisfactory
1 outfit was not. Poor quality & not true to size.

Date of experience: August 30, 2023
Utah
1 review
0 helpful votes
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No return scam
September 29, 2023

Tried to return because items did not. Mailed return to address on package which said "only for returns"

Azzlee said it was wrong address and refused refund despite the fact that address was on their package... they have the return but will not refund. Don't use this company if you have any chance of possible return

Date of experience: August 30, 2023
Ohio
2 reviews
0 helpful votes
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I won't order from this company again.
September 29, 2023

Had to check into delivery dates as I was not told when it would be here. After that the service went fairly quickly.

Date of experience: August 30, 2023
Florida
1 review
0 helpful votes
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Returned 2 items.
September 29, 2023

Have not received refund, credit etc as of this date.

Date of experience: August 30, 2023
Oklahoma
1 review
0 helpful votes
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Love their clothing
August 30, 2023

Hopefully I'll receive my different blouse and love it.

Date of experience: August 30, 2023
Colorado
1 review
0 helpful votes
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Disappointed
September 29, 2023

I was debating ordering for a long time. I have seen great designs and fun clothes to buy but there were at least 10 other similar companies with same products but different names. Some with likes and some had zero so lots if fraud out there… I was afraid to order even after reading some reviews … I chose your company as most credible… I couldn't wait for the order to come. I even order more clothing items than my first plan to just order one and try it… well the quality of products are not very good. Lots of polyester fabrics, colors off and one shirt didn't come to this day!

Date of experience: August 30, 2023
Arizona
1 review
0 helpful votes
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No dresses for me
September 29, 2023

I wouldn't know as I've never got my order. I would never order from you again and am going to reverse the charges. I ordered aud 5.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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Felt it took longer than I was expecting since I paid extra for a rush shipping

Date of experience: August 30, 2023
New York
1 review
0 helpful votes
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This company sucks.
September 29, 2023

I ordered this blouse over a month ago and I can't find out where it is or when it might be coming.

Date of experience: August 29, 2023