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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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District of Columbia
1 review
0 helpful votes
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Easy to navigate website

Have not received white sweater yet.

Date of experience: September 1, 2023

Easy to navigate website
August 12, 2023
Previous review

Easy to navigate website

Date of experience: August 12, 2023

PAge easy to navigate. Quick response

Fantastic the shirts were exactly as pictured. Will order again.

Date of experience: May 15, 2022
Colorado
1 review
0 helpful votes
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I did not order these pants.i
October 1, 2023

I did not order these pants. I did not order these pants. Do you want me to send them back? Where to send them back?

Date of experience: September 1, 2023
California
1 review
0 helpful votes
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I never received the clothing I ordered. Azzlee told me to call there shipper (UniUNi) I called and 4 different people told me they would take care of it. I had been waiting 3 months for items to arrive. Finally called Azzlee and they said they would send the items but I must pay for shipping, which I did. NOw they are saying the package was destroyed and they are refunding my money. I had called my credit card to dispute the charge so it is now on hold. Maybe they noticed I had put a hold on it but the shipping is another matter, that needs to be returned to me. I will never try to buy clothing there again.

Date of experience: September 1, 2023
Canada
1 review
0 helpful votes
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Bad customer service
October 1, 2023

Refund process ridiculous.I ended up taking their third offer of 70% off on a cheaply made blouse that is too small. As I' really couldnt keep getting daily emails about my return..

Date of experience: September 1, 2023
Florida
1 review
0 helpful votes
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Poor merchadise
October 1, 2023

Slow shipping and material is not as expected but rather of poor quality.

Date of experience: September 1, 2023
Pennsylvania
1 review
0 helpful votes
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Shirts are poor quality
October 1, 2023

Shirts don't fit and they make it difficult to return

Date of experience: September 1, 2023
Australia
1 review
0 helpful votes
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Whole experience was not great. Make out like there are based here but no updates provided after you pay and them quality is rubbish. Three times the price of Other sites but same rubbish product.

Date of experience: September 1, 2023
California
1 review
0 helpful votes
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Easy to navigate. Website. Delivery was on schedule.

Date of experience: September 1, 2023

Easy to navigate
August 12, 2023
Previous review

Easy to navigate. Website.

Date of experience: August 11, 2023
Australia
1 review
0 helpful votes
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An attractive site and as the clothes are more expensive than cheap sites thought it would be ok. Just wasn't as anticipated, neither the mismatched colour fabric or the size.

Date of experience: September 1, 2023
Australia
1 review
0 helpful votes
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Service was reasonably quick.
I shall use Azzee again. I have in the past.and pleased all round...
Thank you Azzee..

Date of experience: August 31, 2023
North Carolina
1 review
0 helpful votes
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Not fond of polyester
September 1, 2023

Not fond of polyester. Everyone is using it now. Find another blend with a little more thickness to it. Sizes are not true either

Date of experience: August 31, 2023
Massachusetts
1 review
0 helpful votes
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Okay, but...
September 1, 2023

The XL was more a Medium and the fabric was wrong for the style of pant. Should have been linen.

Date of experience: August 31, 2023
Australia
1 review
0 helpful votes
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Took so long to arrive.
October 1, 2023

This order took a long time to arrive. One of the items is missing, so now I need to spend time chasing that up!

Date of experience: August 31, 2023
Texas
1 review
0 helpful votes
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Tried to return
September 30, 2023

Everything is too small but returning is so difficult I just gave up. They said they would refund 30% - I'll see if that happens.

Date of experience: August 31, 2023
Ohio
1 review
0 helpful votes
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Overall good review.
August 31, 2023

Ordered blouse is pretty and is like the picture I ordered from but too small for me.

Date of experience: August 31, 2023
Minnesota
2 reviews
0 helpful votes
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Love
August 31, 2023

Love these shorts. Love these shorts. Fit well. Nice appearance.

Date of experience: August 31, 2023
New York
1 review
0 helpful votes
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Long delivery time
September 30, 2023

I received my item several weeks after ordering. The top was much too small, and it came too late to return and get a replacement. When I contacted customer service, none of the options were really acceptable. I ended up keeping an item that I cannot wear, while receiving a 30% of original price back on my card. Won't use this site again.

Date of experience: August 31, 2023
Kentucky
1 review
0 helpful votes
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It seems mysteriously complicated
August 31, 2023

I guess it isn't that bad. I'm making it seem harder than it is. You are letting me return the items that don't work for me.

Date of experience: August 31, 2023
Pennsylvania
3 reviews
0 helpful votes
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Sweater
August 31, 2023

Very satisfied with the purchase from this company,I only wish it was made from cotton or something other than acrylic.

Date of experience: August 31, 2023
Washington
1 review
0 helpful votes
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Did not fit. Return procedure not as clear as Amazon.

Date of experience: August 31, 2023