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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,879 reviews

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North Carolina
1 review
0 helpful votes
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Terrible Company
October 3, 2023
Updated review

This azzlee service is horrible, I had to send everything back they didn't want to give a return address, I think it's shady that they don't have a customer service phone line,and trying to get a refund from this place is almost impossible I had to pay to return the items after it took me 4 days to finally get a return address, if you're going to order from.azzlee beware THIS COMPANY IS HORRIBLE, CHEAPLY MADE CLOTHES,they also don't want to refund your money

Date of experience: September 3, 2023

Love the clothes and it was easy
August 13, 2023
Previous review

Love the clothes and it was easy

Date of experience: August 13, 2023
Florida
1 review
0 helpful votes
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Not my size
October 3, 2023

Out of 5 items I could only keep one. All the blouses were way too large and I got the smallest size. I live the styles but they are made for larger women.

Date of experience: September 2, 2023
Nevada
2 reviews
0 helpful votes
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Love the top
September 3, 2023

Was fast and didn't have issue. Will order again from you.

Date of experience: September 2, 2023
Australia
1 review
0 helpful votes
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1 item was not available, was supposed to receive a refubd, still waiting. I agreed to keep all other clothing that was not correct sizing, and receive a refund, still waiting for this money.

Date of experience: September 2, 2023
Australia
1 review
0 helpful votes
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Gorgeous
September 3, 2023

Love this jumper taking it on holidays soon and can't wait to wear it

Date of experience: September 2, 2023
Australia
1 review
0 helpful votes
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Arrived when it was supposed to
September 3, 2023

Very easy to follow had no trouble ordering everything arrived when it was supposed to come and fitted perfectly

Date of experience: September 2, 2023
Iowa
1 review
0 helpful votes
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Reasonable, but watch sizes
October 3, 2023

These are not high quality fabrics, rather thin. And may be made for someone smaller than me in the hips. I ordered my normal size, and sometimes a size up, but still found them slim at the waist. Came in packaging with no directions on returns or questions. Don't have time to hunt down this information. Not convenient. This site was new to me and I should have thought of that on ordering.

Date of experience: September 2, 2023
Australia
1 review
0 helpful votes
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The colours were not the same as the photo. Very disappointing as I really do not like the colours you sent me

Date of experience: September 2, 2023
Viet Nam
1 review
0 helpful votes
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Looks lovly
September 3, 2023

Bought as a gift for my bestie... I'll pass on any feedback if there is any

Date of experience: September 2, 2023
New York
1 review
0 helpful votes
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Clothes
October 2, 2023

Problems trying to check out and pay for purchase.

Date of experience: September 2, 2023
North Carolina
1 review
0 helpful votes
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I did not receive a notification of my items being shipped. I contacted them by email and asked them if there was a problem with my order. I got and email saying 2 of the shirts I ordered were out of stock. I replied just send me the ones I ordered in stick. A week went by nothing happened so I sent an email to cancel my order

Date of experience: September 2, 2023
GB
1 review
0 helpful votes
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Not representative of how promoted
October 2, 2023

Cheaply made product and would not order from company again.

Date of experience: September 2, 2023
California
1 review
0 helpful votes
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Review
October 2, 2023

So disappointed. Material was terrible. Cheap cheap

Date of experience: September 2, 2023
Georgia
1 review
0 helpful votes
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Took long to receive
October 2, 2023
Updated review

Hey have many interesting items on the website. I'll need to be more careful and check lengths if it's available

Date of experience: September 2, 2023

They have many interesting things
August 12, 2023
Previous review

They have many interesting things

Date of experience: August 12, 2023
North Carolina
1 review
2 helpful votes
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Unsatisfactory Return Policy
October 2, 2023

Items were too small and exchange sizes were unavailable. Not a very smooth, easy return experience. Lots of options given by the Seller to encourage me to keep the items which I appreciated but I didn't accept. Doesn't do much good to keep a discounted item if it doesn't fit. Return expense was on my dime which is not a positive experience from an Amazon Prime Free Delivery/Return Customer, which I am. Unfortunately I will not order from this company again because of Return Expense.

Date of experience: September 2, 2023
Tennessee
2 reviews
0 helpful votes
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I couldn't return my merchandise.
October 2, 2023

Difficult and dissatisfying. I tried to return a pair of pants and it was impossible. You have to get authorization to make a return and it didn't work. Now I'm stuck with a pair of pants that don't fit me!

Date of experience: September 2, 2023
Massachusetts
1 review
0 helpful votes
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Terrible customer experience.
October 2, 2023

I need a simple size exchange, no help at all. It's been 3 weeks, I've sent many requests. No h help at all.

Date of experience: September 1, 2023
New York
2 reviews
0 helpful votes
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Customer mer service is good.
October 2, 2023

This whole debacle has been annoying. The tracking didn't work, the dress was awful, and I sent half as much of the cost of the dress on shipping to and from me. Never again for me with this company - or frankly any Chinese company. Two times and three companies I've ordered from. The merchandise and return process is sketchy and the merchandise quality is awful. The pictures look great and I got sucked in. Never again.

Date of experience: September 1, 2023
California
1 review
0 helpful votes
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Sorry, but I probably won't be back.
October 1, 2023

Shipping took a long time (several weeks). Still haven't heard back from customer service.

Date of experience: September 1, 2023
New Zealand
1 review
0 helpful votes
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Returns policy disappointing
October 1, 2023
Updated review

It would be good to select multiple options on the filter rather than having to go back each time.
I was unable to get a full refund on wrong sized items but managed a compromise with the helpful service team.

Date of experience: September 1, 2023

It would be good to select multiple options on the...
August 11, 2023
Previous review

It would be good to select multiple options on the filter rather than having to go back each time

Date of experience: August 11, 2023