Terrible. Here's the email I was sent for return information. Hi,
> Thanks for your email. I will try to help.
>
> Let me show you the return instructions first:
> 1. We gladly accept unworn,undamaged, unwashed items with original labels attached (the hang tag and transparent package).Please note that your returned product is required to be quality inspected after it is received in the warehouse. Once the returned item has been detected as used or worn, we cannot issue a refund for it.
> 2. We currently are unable to offer a free returns service, so return shipping must be made at your own cost. Remember to give us a tracking number within 7 days after you receive the return address we provided. Otherwise, we are afraid that we will not accept returns and no refunds.
> 3. We are happy to refund the price of item/s you returned (not including shipping fee as we had shipped it) after receiving the parcel and checking. So, to ensure a successful return, please return using a standard shipping service that provides tracking.
>
> If you are sure of the above info, we will show you the return address and product info. Please don't ship to the address on the package bag you received.
>
> Additionally, we also provide another 2 option.
>
> Option 1: Would it be a considerate solution that you keep the return item and we refund you 30% of it as compensation?
>
> Option 2: how about you keep the item and we offer you a gift card? The amount of it is the same as the total discounted prices of the return items.
> The gift card could be used to offset the amount of the corresponding product/s in your next order, but does not include shipping cost. And please kindly note that it could only be used once.

Two of the three items are way off sized. There is nothing in the shipping bag except the items. There is no information on how to return them.

I feel that the advertising for this product was misleading!

Quick delivery, but I'm getting tired of ordering clothes that never arrive looking like the advertised photos.

.My purchasing experience online was absolutely fine. The item I purchased was received in a timely fashion. But the item I received was not, not what was pictured on their website. I contacted Azlee to get a refund for the item, they we're supposed to send me the return address as is indicated on the packaging, where I could send the unwanted item for a return, it has been more than three weeks and still no email with the return address information. I'm very disappointed.

Easy to navigate website. Great choice of styles and sizes. Easy to order and delivery was very quick.

My item arrived fairly quickly but the quality was poor

Very easy dealing with you but disappointed with the quality of the material, looks like like linen but it is polyester

No problems at all. Will order again. Very quick shipment

It is just like an order I got from Lightinthebox. It would cost hundreds of dollars to return so that is why I sent an email (option #1) to you to be refunded 50% of order.
It costs hundreds of dollars to mail out of the country. Way more than the item is worth.

Easy to order and affordable sizing is pretty good, and I got my order within the time stipulated.

Fast shipping, true to size clothing, very comfy...

Easy to order, fit according to size, quick delivery, no concerns.

So quick to get it.so surprised it didn't take that long..

I would like to return and i have received no response. The policy is such that ypu have to be approved to return. I received them, tried one pair on and would like to return. No response...

I checked the customer feedback on the Azzlee website and found there to be only positive comments. However, when I checked the internet (outside of Azzlee) for Azzlee reviews, I was inundated with so much negative. The feedback outside Azzlee supported my experience.

I've tried to find a way on the Azzlee website to schedule a return of all my products. It is nearly impossible to find. Customers indicated the same experience and that they won't return your full investment in their products. There is a return policy which says nothing about receiving only a portion of your money back.

Customer satisfaction is important per Azzlee's website. I want a full refund and an easy way to return these items. I cannot wear these items at all.

Well started out great but got confused when asked to press # button figured it out
Then didn't realize I needed a pen to write numbers down

I couldn't contact Azzlee via the customer service email address they provided. In the end had to seek a refund via PayPal.