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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Very poor operator, not described accurately, very small size.
No doesn't fit, but I dont know where to return it, otherwise I would be happpy
Requested return policy as pants too large, too long and not the fabric I wanted. Hesitation to give the return address. Finally agreed to accept a 70% refund. Now waiting at least 10days with no service.
I like the blouse but it did not fit properly so I need to return it. Please let me know where to return this item. Thank you.
Would definitely shop with these guys again. I put my order in twice by mistake and email them. They were so good to deal with and sorted out very fast and effectively.
Cheers guys
Products were out of stock. I had to contact them to see where my order had got to. They said they would give me a refund and I'm still waiting.
I will not be buying from this site or any other site online that is not an established store. This is a shame because I have no problem ordering clothes manufactured in another country. However, several of the sites from China that I have ordered from have shown a terrible lack of oversite on sizing. I cannot afford to waste money on a product that is improperly sized nor can I afford the cost to return and exchange.
This was the first thing I've bought from this company. I'm sorry it didn't work out.
Quick and easy. I hope the products live up to the ease of ordering.
Update: I was disappointed in the product.
When I received, there were no instructions on how to return if dissatisfied.
They are great, came to me wrinkled and had to iron thim, then I read the washing and drying directions!
Experience was fine but not wash and wear so I cannot physically take proper care of the two items. I am returning both items because there were no washing instructions when I ordered or I would not have ordered.
Wonderful colors
Goes so good with Jean and khaki pants
Just what I was looking for
So soft material.
Wash up real nice
Highly recommend
Slightly long wait for package to arrive. Shipping was good and packaging was nice. Material was extremely disappointing in pants and dress. So much so that I will never wear them. Loved the blouses.
I ordered 3 tops. At day 17 they had not arrived. When I emailed Azzlee, I was informed that 2 of the items were on back order so they held my order and I would not have them by 9-6-23 almost a month later. I that point I canceled the whole order and I am in process of the refund being issued. I am disappointed that I was not contacted of the delay when they were in stock when I ordered.
The quality is not good, the shirts don't fit right, feel nice or look like they do in the advertisement. I would not order anything online from this company again.
Not even close to right size I ordered two sizes bigger and it still didn't come close
I'll let you know after I receive garment
Easy to view products important to have reviews as always look at these
Great experience no issues arrived in a very timely way
It came quick and a beautiful looking top b ut the site does not give details re the materials/fabric.
I wanted to return 2 items. When I made contact I was told they would need to be returned to USA.
First offered a 30% refund instead of returning then offered 50% refund which I accepted but haven't had refund credited to my Visa card as yet.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members