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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Kentucky
1 review
0 helpful votes
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Not wonderful
October 7, 2023

Never received merchandise, paid by credit card with a $10. Shipping fee.

Date of experience: September 7, 2023
Italy
1 review
0 helpful votes
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Disappointing quality
October 7, 2023

The blouse was ok but the pants were awful. Started to return them but the return procedure is difficult and expensive so I didn't bother. Won't shop with this company again.

Date of experience: September 7, 2023
New Jersey
1 review
0 helpful votes
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No papers with clothing; didn't know how to return items but did send back 3 items with UPS om 9/7/2023

Date of experience: September 7, 2023
New York
1 review
0 helpful votes
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Still no refund!
October 7, 2023
Updated review

3 requests for refund. Items were received at their facility by Don. I followed their instructions to a T. They tell me refund will be granted. It's been 5 wks. NOT HAPPY!

Date of experience: September 7, 2023

First time customer
July 31, 2023
Previous review

First time customer. Easy to maneuver site.

Date of experience: July 31, 2023
Wisconsin
1 review
0 helpful votes
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Very pleased!
September 7, 2023

Styles fresh and fun. Not the same old "stuff". Sizing correct

Date of experience: September 7, 2023
Texas
3 reviews
0 helpful votes
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Runs small
September 7, 2023

Clothing is made well and fabric as promised but I should have ordered 1-2 sizes up from chart measurements.

Date of experience: September 6, 2023
Canada
1 review
0 helpful votes
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Communication, people.
October 7, 2023

It would be really helpful if the website accurately reflected stock on hand. I made 2 choices - one in my original order and then a replacement - and neither of them were available.

Date of experience: September 6, 2023
Oklahoma
1 review
2 helpful votes
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Disappointed
October 6, 2023

Took 3 weeks to receive. The sizing guide is not accurate on the dress I ordered. The fabric on the shirt was like what you get with costumes! When requesting return they made multiple offers to discount if I would keep, or gift card! The items don't fit, why would I keep. You pay for return shipping and must follow every instruction to get a refund that is supposed to take at least 8 days! Use PayPal to protect yourself.

Date of experience: September 6, 2023
Texas
2 reviews
0 helpful votes
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Swift delivery
September 6, 2023

As it should be quick and deliver was excellent. Quality is adequate...I washed and it did well

Date of experience: September 6, 2023
California
2 reviews
0 helpful votes
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Good service
September 6, 2023

They delivered just what they advertised- very pleased.

Date of experience: September 6, 2023
Australia
1 review
0 helpful votes
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Very good quality product.
September 6, 2023

Would not hesitate to deal with this organisation again as they are efficient and reliable.

Date of experience: September 6, 2023
Colorado
1 review
0 helpful votes
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Difficult To return
October 6, 2023

Sent several emails. Then they wanted photos. Then they requested order numbers. They sent it. You would think they had the order number!

Date of experience: September 6, 2023
California
1 review
0 helpful votes
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Terrible service.
October 6, 2023

I would not recommend this vendor to ANYONE. After waiting for a month for only part of my shipment, I am not even able to request a refund because there is NO access to such a service. What a waste of money!

Date of experience: September 6, 2023
Australia
1 review
0 helpful votes
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I wish to return this item and so need the address to which to return it. Having you send me the return address is proving very difficult.

Date of experience: September 6, 2023

No problems so far
August 17, 2023
Previous review

No problems so far.

Date of experience: August 17, 2023
Virginia
1 review
0 helpful votes
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Meh
October 6, 2023

One should Ask more questions before ordering to understand particulars

Date of experience: September 6, 2023
Australia
1 review
0 helpful votes
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I don't have a problem with the company just that the sizes are small and don't match the Australian sizes. Order arrived in good time and we'll packaged

Date of experience: September 6, 2023
Australia
1 review
0 helpful votes
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Very disappointed
October 6, 2023

The medium size top with the red flowers is okay, slightly tight compared to the medium size of the other top.
The medium size white top with long sleeves and mauve flowers is not what I ordered.
Such a shame as I was looking forward my shirts
So much
Kind regards Jill Stay

Date of experience: September 6, 2023
New Zealand
1 review
1 helpful vote
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Bad experience.
October 6, 2023

I purchase on line regularly and this is the worst experience I've ever had. There was no paperwork with the order and no return facility, despite a 30 day return policy being advertised. There should be a label as well as a free post code. At the very least, I should be able to phone or email to make arrangements. If I'd read the on line comments before I ordered, I wouldn't have ordered despite the attractive clothes.

Date of experience: September 6, 2023
Missouri
1 review
0 helpful votes
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Good
September 6, 2023

I'm fine with everything. Thank you.
Nothing else to add or reply. Thanks again

Date of experience: September 6, 2023
Maine
1 review
0 helpful votes
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Low end quality
October 6, 2023

Disappointed in the poor quality of items. Materials not clearly described, and items not all same as the pictures shown.

Date of experience: September 6, 2023