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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Washington
1 review
0 helpful votes
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Quality not as good as the pictures
September 9, 2023

I will not order again as the quality of the material is poor and the product is a disappointment.

Date of experience: September 9, 2023
Georgia
1 review
0 helpful votes
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Ordering online for clothes
September 9, 2023

I was shopping on Amazon and when I put the first order in, my order dropped to the Azzlee site, which I was not aware of at the time. I do not order many clothes online because it is difficult to predict the size or fabric you might get. I am hoping I will be able to make a return of one item for refund, but that will define whether I will use them again. They made it easy to purchase, but I go back to sites where they make it just as easy to return an item. Most places send a return label inside the package but Azzlee did not have that option.

Date of experience: September 9, 2023
Virginia
1 review
0 helpful votes
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I was so excited to find this website. Apparently, it's just a pretty picture to get you interested in giving them your credit card information. Still waiting on my refund of three dresses - one of which I received and two of which I never received. So disappointing and I'll not do the same again.

Date of experience: September 9, 2023
Canada
1 review
0 helpful votes
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Je suis déçu
October 8, 2023

C'est la première fois que je commande chez vous parce que les vêtements sont très beau à l'écran mais j'ai été déçu de la qualité et des grandeurs

Date of experience: September 8, 2023
South Carolina
1 review
0 helpful votes
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Round neck blue blouse
October 8, 2023

Poor quality! Not anything like it looks in advertisements Will never shop your merchandise again! False advertising! Will not recommend

Date of experience: September 8, 2023
South Carolina
1 review
0 helpful votes
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Very Dissatisfied
October 8, 2023

Never received my pants! And have not got a refund!

Date of experience: September 8, 2023
Canada
1 review
0 helpful votes
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Easy,, great reviews made me confident with my decision to purchase

Date of experience: September 8, 2023
Georgia
1 review
0 helpful votes
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Terrible
October 8, 2023

Took almost a month. Product was very cheap. Now trying to figure out how to return

Date of experience: September 8, 2023
Illinois
1 review
0 helpful votes
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Came quickly
September 8, 2023

Good quality and true to size— received very quickly— looked even nicer than pictures on line

Date of experience: September 8, 2023
Arizona
2 reviews
0 helpful votes
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Beautiful sweater, nice and comfy
September 8, 2023

Happy with purchase, would buy again! Nice quality items available in a variety of sizes.

Date of experience: September 8, 2023
California
1 review
0 helpful votes
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Tops
October 8, 2023

I would like to return all four items. How are returns handled?

Date of experience: September 8, 2023
Maine
1 review
0 helpful votes
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Excellent customer service
September 8, 2023

The team went over and above to assist with shipping

Date of experience: September 8, 2023
Michigan
1 review
0 helpful votes
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Unsatisfactory
October 8, 2023

Web experience was difficult. Items selected as "love" were automatically put in cart and it was difficult to correct. Web showed I had 3 orders instead of1. Never received notice of shipment until I inquired 2 weeks after ordered. Response also informed me that one item was not available. Azzlee failed web experience, communication and product.

Date of experience: September 8, 2023
Washington
2 reviews
0 helpful votes
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Love it
September 8, 2023

May have taken a bit longer than expected to arrive but it's beautiful and fits well so I'm happy

Date of experience: September 8, 2023
Connecticut
1 review
0 helpful votes
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Customer service
October 8, 2023

Trying to return items, 4 emails and no response. I just need a return code and no one will
Give it to me.

Date of experience: September 8, 2023
Arizona
3 reviews
0 helpful votes
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Worst scam ever!
September 8, 2023

This company cheated and lied and now they're acting like. Nothing's happened even though I've already contacted them. I want to return it and I want my money back..

Date of experience: September 7, 2023
Australia
1 review
0 helpful votes
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Disappointed
September 8, 2023

Clothes are not as portrayed in the pictures,.ade from scratchy material and were see through. Not recommended.

Date of experience: September 7, 2023
Kansas
1 review
0 helpful votes
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Azlee tops
October 8, 2023

They took a long time to arrive. One they said out of stock...no refund yet, although requested. The other top arrived today.

Date of experience: September 7, 2023
Wisconsin
1 review
0 helpful votes
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Out of Stock
October 7, 2023

When I ordered the blouse I was not informed that the item was out of stock. I contacted Azzlee after 20 days or so to find out what happened to my order. I was informed that the item was out of stock and wouldn't be available for some time so I was given the option to cancel the order or exchange it for another top. I choose to cancel the order. If I knew the item was out of stock at the beginning I would have looked for something else. It would be a good idea to let customers know when an item is out of stock from the git-go. Thank you
D. Bruder

Date of experience: September 7, 2023
Australia
1 review
0 helpful votes
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Took a little longer than I expected to arrive but overall satisfied

Date of experience: September 7, 2023