Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Azzlee

Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey stargrey stargrey stargrey stargrey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Sandra E.
Unfollow Sandra E.
Share Review
Report Review

Cheap
October 14, 2023

I find the product material is not nice whatsoever may look nice in the pictures, but you can order the same quality off the Timu app would not order again

Date of experience: September 14, 2023
Czechia
1 review
0 helpful votes
Follow Helena X.
Unfollow Helena X.
Share Review
Report Review

Pictures are far from the real products
October 14, 2023
Updated review

The advertisement pictures gave an impression of materials, shapes, and workmanship that is far from the real product that came - what I received were synthetic, irregular in size and shape products that looked like they were poorly made by hand and stretched out of proper proportions.

Date of experience: September 13, 2023

I'll be able to give you better feedback once I see...
July 28, 2023
Previous review

I'll be able to give you better feedback once I see and try out the prodsucts

Date of experience: July 28, 2023
Ohio
1 review
0 helpful votes
Follow Katherine J.
Unfollow Katherine J.
Share Review
Report Review

Overall very dissatisfied. I ordered items on August 18th and never received my items. I am attempting to obtain a refund. I question if this is a legitimate company.

Date of experience: September 13, 2023
Australia
1 review
0 helpful votes
Follow Grace S.
Unfollow Grace S.
Share Review
Report Review

Floral dress
September 14, 2023

Very happy with the service. Quick shipping. Good communication.

Date of experience: September 13, 2023
Missouri
1 review
0 helpful votes
Follow Joni N.
Unfollow Joni N.
Share Review
Report Review

Always happy with my orders.
September 14, 2023

My order came quickly. The clothes are adorable- like the photo. Fabric is good quality, stitching is right. The leggings are for later in the season. Can't wait! The shirt is already a favorite.

Date of experience: September 13, 2023
Australia
1 review
0 helpful votes
Follow Sally E.
Unfollow Sally E.
Share Review
Report Review

Not good.
September 14, 2023

They work on back and forth apologetic emails offering various discounts...but no return address. Keep saying postage would be too high so better you accept whatever discount they offer. Hang in there as discount increases, although with postage costs paid you lose!

Date of experience: September 13, 2023
California
1 review
0 helpful votes
Follow Shelia M.
Unfollow Shelia M.
Share Review
Report Review

Good
September 14, 2023

Good no problems shipping no problems online, i would buy again.

Date of experience: September 13, 2023
Florida
1 review
0 helpful votes
Follow Jo L.
Unfollow Jo L.
Share Review
Report Review

All the patterns are cute
October 14, 2023

It is alittle hard trying to return the clothes. So take the time to measure yourself. Also be patient with shipping. It takes a couple of weeks.

Date of experience: September 13, 2023
California
1 review
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

Poor quality
October 13, 2023

Was very disappointed. The tops were made out of 100% rayon which was not disclosed prior to buying. Rayon shrinks even if you wash it in cold water unless it has been preshrunk. Didn't want to end up with already super thin fabric that was too small after first wash. The fabrics on the other two outfits were similar. The greys didn't match. I wanted to change up pants and tops. Not possible

Date of experience: September 13, 2023
Australia
2 reviews
0 helpful votes
Follow Debbie S.
Unfollow Debbie S.
Share Review
Report Review

Disappointing
October 13, 2023

The tops I ordered and brought look nothing like the ones in the photos.

Date of experience: September 13, 2023
Illinois
1 review
0 helpful votes
Follow Nancy V.
Unfollow Nancy V.
Share Review
Report Review

Disappointing overall.
October 13, 2023
Updated review

The order came in fairly good time. However, the shirts are poorly constructed. And not consistently sized. I ordered 3X and three of the shirts are not that size. Well, they fit snug and not as anticipated.
Your photos are misleading. The fabric is very thin. One of the photos suggests a double layered top, only a single layer arrived. One shirt if shorter than anticipated. Overall very let down. WIll not be ordering again.

However, will say that customer service was very helpful when i had a problem with order initially. THey responded to my email quickly and got issue resolved. So...A for that.

The looks of the shirts are creative and fun. The reality of the shirts is not.

Date of experience: September 13, 2023

So far so good
August 24, 2023
Previous review

So far so good. Now i'll wait until the order is received and i see the shirts. My first time ordering.

Date of experience: August 24, 2023
Oklahoma
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Share Review
Report Review

Top notch quality!
September 13, 2023

Responded to my emails within a reasonable amount of time. Took a while to get my order but worth the wait! ALL items are true to size and I love everything I have purchased.

Date of experience: September 13, 2023
Utah
1 review
0 helpful votes
Follow W Y.
Unfollow W Y.
Share Review
Report Review

Cheap fabrics, bad fit.
October 13, 2023

I won't buy from here again
Nothing was as pictured or what I expected.

Date of experience: September 13, 2023
Australia
1 review
0 helpful votes
Follow Raelene M.
Unfollow Raelene M.
Share Review
Report Review

My clothing
September 13, 2023

Very good except I would like to see the back of all clothing. Hopefully this service will continue because I will be ordering again.

Date of experience: September 13, 2023
Michigan
1 review
0 helpful votes
Follow Pam Q.
Unfollow Pam Q.
Share Review
Report Review

Better late than never
October 13, 2023

Thought the site said sweatshirt. Was more of a tee shirt. Took quite a long time to receive. Overall I like the shirts

Date of experience: September 13, 2023
Australia
1 review
0 helpful votes
Follow frida s.
Unfollow frida s.
Share Review
Report Review

All polyester
October 13, 2023

Not one of the items looked like the pics on the website.cheap but paid a lot...not happy!no purchase invoice for refund

Date of experience: September 13, 2023
Australia
1 review
0 helpful votes
Follow Matthew U.
Unfollow Matthew U.
Share Review
Report Review

The design and cut of the jacket is as I would have hoped and expected. The buttons are beautiful NPD good quality.
The quality of the material of the material substandard unfortunately.

Date of experience: September 12, 2023
Arkansas
1 review
0 helpful votes
Follow DEBORAH F.
Unfollow DEBORAH F.
Share Review
Report Review

Most tops ran too small.
October 13, 2023

I am sorry that none of these worked for me, and that I returned all 4 tops,

Date of experience: September 12, 2023
New York
1 review
0 helpful votes
Follow Elizabeth D.
Unfollow Elizabeth D.
Share Review
Report Review

Great
September 13, 2023

Great merchandise. Would definitely buy from website again

Date of experience: September 12, 2023
Australia
1 review
0 helpful votes
Follow Christine Q.
Unfollow Christine Q.
Share Review
Report Review

Fabrics
October 13, 2023

Seem to take forever to receive items. A couple of things I would have liked to return, but, NO RETURN LABELS. Fabrics was not what I expected.

Date of experience: September 12, 2023