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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The garment does not appear to be the same fabric as in photograph which was very disappointing. Also the medium sizing was on a small size of medium.
So far, not good - hoping my products are shipped eventually
I'm so short that there will be some altering but that won't change how much I love this dress.
A little hard to get the swing of things but once started easy to use.
Poor quality fabric and workmanship, inaccurate sizing.
Products were as advertised arrived in record time. The fabrics were of good quality.
Shopping easy, delivery quickly. Pleased with colors, just as described.
Was totally disappointed with the blouse. The material was nothing like I thought it would be.
Very good. I just need to return this order. I have never had to return anything before and would like to know how I go about returning something?
This will be my first order. So far the process has been rather smooth. However, I couldn't find the 10% discount code :(
It was easy to order. Seemed to take a longer time to arrive than expected. Some colors are not true to pictures presented. Read materials and care instructions carefully. Nothing beats trying a garment on to make sure of the fit.
The clothes look nice in the pictures. However, the fabric looks cheap and not as soft as expected.
Not sure I was dealing with a reliable company. With the requirements for this review, I'm even more uncomfortable dealing with this company.
I ordered three items of clothing...the pictures were beautiful. The clothing was delivered 1 1/2 weeks later, and I did not like the quality so I asked for return postage. They offered a partial refund if I just kept the clothes...the clothes were of such poor quality that I did not want them. I paid for the return and sent then the tracking number and asked for a full refund. I never heard from them...I feel I just lost $100+ dollars.
I don't know where this company gets it's sizing chart but the shirts are absolutely horrible fitting!
Ordered 2 items. Received 1. It was way too small.
Extremely disappointed so far- haven't received any of what was ordered.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members