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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Purchased to wear at a formal wedding. Received and it's like tshirt material and low quality.
I hope I'm able to be as satisfied with using my credit as I am with their return procedure
Hope the quality is reasonable cause the prices are so low. I should have known. You get what you pay for. These items were unacceptable for me
Hope the quality is reasonable cause the prices are so low
My sizing was sadly wrong, too small. Only come under my knees not ankle length. Would be nice if they fitted.
I need to find my paperwork and send the items back.
1st time purchase, The quality of the material was not as I expected. I would hesitate to purchase again...
Waited too long for dress. I ordered in 8/22 and received on 9/15.
Easy online ordering process, style and fabric content
I need to stop ordering clothes from China. The wait and quality are not worth it
A great buying experience. I inadvertently ordered the wrong size and realised as soon as I had ordered. I emailed the seller and they were wonderful. They made the size changes and I received the order in the expected time. Well done.
I bought 4 tops size medium, using your size chart. Only 1 was true to size, 2 can fit into as long as I don't put on weight. I impossible to fit into, needed a size 4 times bigger! I was very disappointed about the quality of the fabric! Waiting for 30% refund for 1 option keeping top and donate to charity, otherwise, it would cost more than I paid for it to return it.
None of my items fit. I ordered my usual size.2x. Did not care for the material on the shorts and shirt.
Everything that I ordered has to be hand washed. This information would be very helpful if listed with the product.
Over a month before receiving partial order, one item missing. No packing slip or any info about missing item. Tried to look up tracking and no info. Items I did receive are fine, not great.
Won't order from this company again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members