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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The clothes don't look like that at all!
I ordered an XL and a 3XL size from Colorful Casual V Neck Printed Long Sleeve Blouse, but they have both exactly the same size, they correspond to an S/M size.
The low quality does not justify the high price of the clothes. :(
Pants were true to size and good fabric.
Ordered all Large tops but 1 was was too small, 1 was too large and the only 1 to fit was a stiff, plastic fabric. Will not order from them again.
Easy to shop product excellent delivery quick and efficient
I paid for, but did not receive the product I ordered
The delivery from China was OK, (arrived within 4 days).
Product was delayed in California for 10 days by USPS, (unknown reason).
I didn't have a problem ordering the products. The delivery of the products took much longer than I expected. I was not happy with the quality and size of the items once I received them.
It was quick and hassle free. Great experience. Would like to see more xs items
Took quite sometime to receive. Items are not good quality. Very skimpy in sizing. Returns are difficult.
Looks great in picture not pleased with quality received
The coloured pants looked muted and of linen look same as the blouse. So disappointing
Clothing is dollar store quality! Takes really long to get it.
Both sweaters were as advertised, loved the colours.very pleased
I did not receive Yellow Face Buttons V-neck Short Sleeve T-shirt…but was charged for it. The two items I received add up to $55.86. I want the shirt or a refund. I liked the style of the items I received.
Was very pleased with questions asked and response time
Cotton fabric and shirt shrunk in dryer. Would not buy this product again.
Took awhile in delivery but otherwise all went well
I used the size chart and all clothing items were too small. One top was a larger size and yet, fit the same. It also took a long time to arrive and tracking number didnt work. Without a number to call, I had to rely on email. Returns were complicated. I'm still waiting on my refund.
I was very disappointed in the length of the sleeve in the top I got. In the photo it looks a lot longer. The bottom of the top was straight whereas in the photo it looks shaped. I got nowhere when I complained and looks like at my expense I could send back the top and get a refund. What with dollar exchange Icould not afford the loss. Very disappointed
Ordering was quick and easy and the jumpsuit fit perfectly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members