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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I ordered 3 tops. I did not want to keep any of them but could not get help to return
Very disappointed in your 3x. The clothes were not true in the sizing. I'm disappointed I can't wear any of them on my vacation.
I was pleased with the overall experience. My order did not take long, and arrived in very good condition with no problems.
Terrible. Very disappointed. Terrible sizing.
Nothing like it should have been.
Won't get any of your products again very disappointed very misleading
I found the clothes I bought online did not match the articles in pictures.
The clothes received were not the same color.
Once my items arrived, I was very disappointed. The colour wasn't as shown in the picture & the sizing was beyond inaccurate. Try to get a refund was extremely difficult, with them trying to scam me. First they told me to end the dispute with PayPal as they couldn't pay. I contacted PayPal who told me this was not the case. Next they said my credit card details were incorrect. I didn't pay by credit card. Avoid this site at all costs
Easy & like the size comparison chart
I hope the material is what is stated in the clothes I have just ordered
Nice pictures - more item/fabric description preferred - easy ordering.
Pro: Easy website to navigate. Beautiful designs on women's tops.
Con: I never received one of the three tops I ordered and they arrived 8 days later than promised, well after the event I was going to wear one of them to.
Easy website to navigate. Beautiful designs on women's tops.
Delivery expectations were satisfied. Just had a problem with the fabric.
Service was fast. Garment quality/material was sub par.
Ordered product, got no shipping feedback but my account was charged. When I inquired, they told me item was out of stock. I canceled; refund was said to be 3-15 days. It's been that long; I'm still out $$ for something I never got.
Poor business practices. I won't order from them again.
The fabric is too synthetic for my liking. I would prefer more mixed poly/cotton fabrics for comfortable wear.
It did not arrive in time and it was not as the picture advertised.
I love this shirt. The fit is perfect and it is so soft and comfortable. One of my favorites now.
Received my package in a timely manner and was excited to try on all the beautiful tops that I had ordered
The product wasn't what I expected, and the sizing was way off.I used the size chart guidelines, and nothing fitted me! I won't be using your company again.
The fabric was ok but the sizing is a little small. The delivery was very good. Was a little concerned when the tracking number was not recognised, but the good arrived in a timely manner. Staff were helpful.
Lots of options but no info re the material in the cloting
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members