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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Lovely articles of clothing. There was no return documentation in the parcel.
Seamless experience so will use the online opportunity again.
Interesting website, sizing and ordering was easy to follow. Great communication about delivery. My order arrived before schedule delivery date. Very happy with my dealings with Azzlee.
The photos do not reflect the actual withe butterfly shirt. The other items I bought were lovely.
Not blouses I ordered. Not one of them is pictured in this order or on re Jew. One is 12 inches wider than the other although labeled the same.
Liked the clothes but sizing was way off the tops orderedd X1 and fit more like a small, both were ordered as same size and the flowered was way smaller than the solid one
No problem ordering but, items run too small for me
The picture of the dress did not represent the actual product as received. Clearly was photoshopped to show the skirt of the dress with three overlapping layers. Dress received was single straight skirt. Photo showed attractive wood clasp at the breast line, actual was ugly cheap looking rhinstones. Empire waistline of size Large was so short it ended right across the middle of my breast. Way to short to be pulled down below breasts.
There is such great variability in sizes from one product to another that unfortunately i will not order from here again.
Terrible, never received merchandise that I order on Aug 2023
Postage was supposed to be 9-12 days and not received till we'll after
The items arrived clean,good fit,only dissatisfaction is some material is polyester which I didn't notice on description while ordering.
Also I believed all the items were made in USA which is not correct
The sweater I received didn't match the sweater in the website picture.
Sizes are good but quality is not great. The photos of the product online look different (in quality) to what was received.
Order was easy but awaiting shipment
I received the clothing both were too small I enquired about returning but was told they came from us and u would rather refund 30% than returning. I agreed with the deal. Nothing more has been said.
Fast service and arrived quickly tho not quite what I was expecting
Received product and very happy with tank top. Ordering process very easy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members