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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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West Virginia
1 review
0 helpful votes
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Horrible company
October 31, 2023

I ordered a pair of leggings and sweater from them.it was out of stock so I asked for a refund and still waiting and trying to get my money back. Save yourself the headache don't order from them

Date of experience: October 1, 2023
Alabama
2 reviews
0 helpful votes
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BUYER BEWARE OF THIS COMPANY
October 31, 2023
Updated review

This was one of the worst online shopping experiences that I have ever had. Within 30 minutes of receiving the items I had requested information to return them for a refund. That was on September 26th and despite repeated emails (because there is no telephone number), I have still not received the information and the site tells you not to return them to the address on the package. The clothes you receive in no way are representative of the pictures. The material and workmanship are of very poor quality.

Date of experience: October 1, 2023

I usually do not buy from a vendor that I do not know...
September 6, 2023
Previous review

I usually do not buy from a vendor that I do not know but these clothes were too cute to pass up. I hope I'm pleased with them in which case I'll be buying more.

Date of experience: September 6, 2023
New Zealand
1 review
0 helpful votes
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Mixed feelings
October 1, 2023
Updated review

Went through Australian site very disappointed I had to return to USA. Too expensive so opted for 30% refund which I am still waiting for.

Date of experience: October 1, 2023

Easy to use site, am looking forward to my first purchase
September 5, 2023
Previous review

Easy to use site, am looking forward to my first purchase

Date of experience: September 5, 2023
Michigan
1 review
0 helpful votes
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Lost top
October 1, 2023

I have not received this top yet.Please help with this order

Date of experience: October 1, 2023
New York
1 review
0 helpful votes
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Never received merchandise
October 31, 2023

Never received merchandise…….,….,,,,,,,,,,,,,,,,,,

Date of experience: October 1, 2023
Canada
1 review
0 helpful votes
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Not happy, one too is missing
The dreamy round neck top is not in package but was paid for.

Date of experience: October 1, 2023
Canada
1 review
0 helpful votes
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Good service
October 1, 2023
Updated review

Quick delivery, love their clothes style and quality

Date of experience: October 1, 2023

So many wonderful items to choose from
September 15, 2023
Previous review

So many wonderful items to choose from. Love the ease of ordering.

Date of experience: September 15, 2023
New Zealand
1 review
0 helpful votes
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Product misrepresented
October 31, 2023

The colours provided in Multi Striped Cardi that I'd ordered were nothing like what was in the photo on the website.

Date of experience: October 1, 2023
Oregon
1 review
0 helpful votes
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Size runs small; Very thin material
October 31, 2023

The sizing on the dress is about one size smaller than expected. The material is so thin that I will have to order a slip to wear under it. Very disappointing.

Date of experience: September 30, 2023
New Zealand
1 review
0 helpful votes
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Predictable
October 1, 2023

Always hatdto get the size right with online shopping and a bit of a hassle if you want to return ftom New Zealand to Australia.

Date of experience: September 30, 2023
Maryland
1 review
0 helpful votes
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Slow delivery
October 31, 2023

Cannot be specific on days I waited to receive my order but it seemed long.

Date of experience: September 30, 2023
Massachusetts
1 review
0 helpful votes
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This was my first order but I would not order again due to the quality and the pricing.

Date of experience: September 30, 2023
Minnesota
1 review
0 helpful votes
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Return two items
October 1, 2023

Will be waiting for refund. Satisfied with item I kept

Date of experience: September 30, 2023
Australia
1 review
0 helpful votes
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Satisfied
October 1, 2023

As the propducts were being sent overseas, the service was quite good. This oly issue i had was when i was given a tracking number and tried to track my ordedr, the service said they couldn't find my tracking number, this caused some concdern as i do not order online very often. But all came good in the end and goods arrived to Australia. Thank you

Date of experience: September 30, 2023
Arizona
1 review
0 helpful votes
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Difficult, I will not be reordering from them. Expensive and time-consuming to ship back

Date of experience: September 30, 2023
Alabama
1 review
0 helpful votes
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No teturms
October 30, 2023

There was no receipt in the bag. I have no idea how to return 2 tops that do not fit. I won't be purchasing anymore.

Date of experience: September 30, 2023
New Zealand
1 review
0 helpful votes
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First time buyer
September 30, 2023

I was very impressed not only by the garments by how quickly my goods arrived from the time of ordering, especially since it was overseas mail

Date of experience: September 30, 2023
Australia
1 review
0 helpful votes
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Garments not true to the photographs
September 30, 2023

Garments not true to picture. Very disappointed. I really like the look of what is shown until they arrive

Date of experience: September 30, 2023
Australia
1 review
0 helpful votes
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Cheap copies
October 30, 2023

The photos are ripped off from other websites they send you terrible copies nothing like the photos

Date of experience: September 29, 2023
Tennessee
1 review
0 helpful votes
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It gives you a tracking number but when you try to track it you cannot because it cannot be found until it hits your local post office. So there's no way of actually knowing when it will finally arrive until the day of the delivery. Customer service seems automated and no real help.

Date of experience: September 29, 2023