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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Happy to return product but found return policy not satisfactory. Options available not good enough. I only wanted the next size up but was advised I needed to pay for return postage plus postage for replacement size. Because of the added cost I took other alternative of keeping garment (which does not fit) and receiving $11.00 approximately for reimbursement of garment that did not fit. Still waiting on refund of $11.00.
I requested 5 times to give me the return address and refund before they answered my request.
When I saw the ad on Facebook I looked at the company details and was led to believe they were from Australia. They are direct from China. Your messages to their email address will be returned. Your messages on Facebook will not be answered. No way to cancel an order.
After placing my order I then saw the exact same items under a different name on Facebook for 1/4 of what I had paid. But I couldn't cancel. Just glad I used PayPal
Would like to exchange these pants but Azzlee are reluctant to send details
Pants are described as linen but are a rayon
There is no reply to my emails
Not happy with costumer service. Because there is none
Sizing wasn't what i was expecting. I wanted to return the items but the CS lady gave me a discount to save her work.
Ordering is easy. I like their site. Remember to check sizing on each item as they can vary.
I am currently waiting for a return authorization because I ordered a lot of wrong sizes as I didn't pay attention. The love the products. Their color, style, and fabric are great. I was able to keep some of the items I ordered and they may be feel good when wearing.
I had no idea this product was coming from China. Communicating with customer service was difficult and the shipment took very long. The items I ordered ran very small and the fabric is extremely thin. Now I have to deal with trying to return these items, which is not free.
Easy browsing and checkout. No issues with ordering.
I'm dealing with customer service trying to return my purchase for a refund
I ordered from 3 different places this month and your was the last I ordered from and the first to get here. That's great!
The fabrics were a bit on the light side and certainly smaller than the suggested measuring chart. I would be reluctant to purchase further products from AZZLEE.
Terrible quality garment for the price. Terrible customer service.
I ordered a dress that appeared blue/grey with a white stripe and received a white dress with a blue/grey stripe. I do not like the white dress and will be returning it.
Easy on line ordering, huge choice of clothing types
Which I did today reorder no ALS************** NZ$201.41 which I have not received an email confirmation
Never received Brown polka dot blouse! Was advised to contact post office which is a laborious and time consuming action - the blouse wasn't worth that effort to me. I won't be ordering again unless your company handles the problem! Thank you
Very easy to use the online ordering service. Prompt fast delivery
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

