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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Australia
1 review
0 helpful votes
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No response from company
October 5, 2023

Love the quality now only if the company would contact me back so I can change size

Date of experience: October 4, 2023
Australia
1 review
0 helpful votes
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Item is one piece not two
November 4, 2023

You dont get what is pictured you only get the first top not the underneath one - very misleading and it is basically just a piece of rag - said i would only get a refund if i send it back to the USA at my own cost or they would refund me 30% and i can keep it -! RIP off merchants - buyer beware

Date of experience: October 4, 2023
Australia
1 review
0 helpful votes
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Very easy to use this app I had no trouble moving around the site

Date of experience: October 4, 2023
Illinois
1 review
0 helpful votes
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Jeans were not true to size
November 3, 2023

There were no instructions on how to return item and get credit. Tried to contact customer service with no luck.

Date of experience: October 4, 2023
South Carolina
1 review
0 helpful votes
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Disappointed with your attention
November 3, 2023
Updated review

I bought a sweeter for my granddaughter and after long time, I received a mail from you, when you said that order in out of stock. I am very disappointed.

Date of experience: October 4, 2023

Easy shopping, fast delivery.
May 27, 2022
Previous review

I am so happy with my order and quality. I talk with family and friends about Azzlee.

Date of experience: May 26, 2022
New Jersey
1 review
0 helpful votes
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Took very long to get items.
November 3, 2023

Items very very undersized. They are sending new items but i will have to wait a month and dont know if they will fit

Date of experience: October 4, 2023
Georgia
1 review
0 helpful votes
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Mrs.Burke
October 4, 2023
Updated review

Love the dresses but still waiting for answers on returning merchandise

Date of experience: October 4, 2023

No problems so far
September 14, 2023
Previous review

No problems so far

Date of experience: September 14, 2023
VE
1 review
0 helpful votes
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Returning items
November 3, 2023

Some items did not fit. I'm in the process of waiting for email for returning instructions

Date of experience: October 4, 2023
California
1 review
0 helpful votes
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I feel I cannot trust the merchandise as the pictures are not representative of what I received.

Date of experience: October 4, 2023
New York
1 review
0 helpful votes
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Disappointed
November 3, 2023

I would order again! Though the pants did not fit!

Date of experience: October 4, 2023
Australia
1 review
0 helpful votes
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Great products
October 4, 2023

True to size colour and fabrics are lovely and fit well

Date of experience: October 4, 2023
Australia
1 review
0 helpful votes
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Great service and shirts arrived quickly, just in time for our holiday season

Date of experience: October 3, 2023
California
1 review
0 helpful votes
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Very good
October 4, 2023

Very good/////////////////////////////////////////////////////

Date of experience: October 3, 2023
Missouri
2 reviews
0 helpful votes
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Do not like it
November 3, 2023

I want refund and postage refund also. Don't like fit quality or anything about it.

Date of experience: October 3, 2023
Pennsylvania
1 review
0 helpful votes
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Disappointed
November 2, 2023

Clothing runs small. I have to return it. I really liked the looks of it, didn't like fabric of the blue dress

Date of experience: October 3, 2023
Connecticut
1 review
0 helpful votes
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Nice items but takes awhile to come
November 2, 2023

I still have not received my recent order way past due

Date of experience: October 3, 2023
New York
2 reviews
0 helpful votes
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Fabric is not what I expected. Did not fit. Refund my refund. Thank you.

Date of experience: October 3, 2023
Illinois
1 review
0 helpful votes
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Good
October 3, 2023

I had to return some items and that was not so easy but they offer several alternative options to sending the clothing back. When I took one of the options, the service experience was good. It was all by email. My questions were responded to quickly and I was satisfied by the process and results.

Date of experience: October 3, 2023
Canada
1 review
0 helpful votes
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Very prompt delivery
November 2, 2023

The blouse is very good quality but the bust area is too small. The top is kinda cheap looking and feeling

Date of experience: October 3, 2023
Canada
1 review
0 helpful votes
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Sweaters
November 2, 2023

The materials were of a poorer quality, colour on apricot sweater was not sewn properly

Date of experience: October 3, 2023