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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Texas
1 review
0 helpful votes
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Clothing
October 8, 2023

Everything fit perfectly just delayed shipping. Each item was well made and arrived without wrinkles

Date of experience: October 7, 2023
Utah
1 review
0 helpful votes
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I was not helped with completing a return. Charges were made on my credit card while I was waiting and waiting for help

Date of experience: October 7, 2023
Australia
1 review
0 helpful votes
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Sizing main problem
November 7, 2023

Love some of your clothing but unfortunately the sizes are not right, especially to Australian standards and the quality is not what I expected in some of my order

Date of experience: October 7, 2023
Minnesota
1 review
0 helpful votes
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Difficult return
November 6, 2023
Updated review

First time shopper.

Many communications to return for refund.

Still waiting for refund to come

Date of experience: October 7, 2023

First time shopper
September 29, 2023
Previous review

First time shopper.

Date of experience: August 30, 2023
New Zealand
1 review
0 helpful votes
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Was very satisfied with the service and quality of garment- exactly as it stated

Date of experience: October 7, 2023
Texas
1 review
0 helpful votes
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Will not order again
November 6, 2023

Clothes very cheap looking. Sheer, see through and not very good quality

Date of experience: October 7, 2023
New Zealand
1 review
0 helpful votes
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Dissatisfied
November 6, 2023
Updated review

Very easy and quick to order but what I received was not the same as advertised. Tried contacting Azzlee via their email but it kept coming back saying email didn't exist

Date of experience: October 7, 2023

Very easy and quick
September 14, 2023
Previous review

Very easy and quick

Date of experience: September 13, 2023
Canada
1 review
0 helpful votes
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First order
October 7, 2023

I love the style and the size is true to what is said. The only thing is I would love to know what materials are used in the product, I was expecting a heavier material in the "sweatshirt" and a different material in the shorts- perhaps if I don't see that information I should ask as well. Overall I was happy with my order.

Date of experience: October 7, 2023
Hawaii
1 review
0 helpful votes
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Never again...
November 6, 2023

Mild threats when I filed a claim through PayPal. Misleading delivery information, misleading shipping time. The only communication I received was after I filed a claim, then it was definitely threating. As I said, never again.

Date of experience: October 7, 2023
Australia
1 review
0 helpful votes
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I never got the purple t-shirt delivered - it still hasn't come. Everything was also much smaller / tighter than expected.

Date of experience: October 7, 2023
Idaho
1 review
0 helpful votes
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Ordering was easy and I received my order quickly.

Date of experience: October 7, 2023
Australia
1 review
0 helpful votes
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Unsatisfied customer
November 6, 2023

If you live in Australia you are unable to return items if they do not fit.

Date of experience: October 7, 2023
California
1 review
0 helpful votes
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Not up to standards
November 6, 2023

3 of 4 items being returned. Expected items to be better quality

Date of experience: October 6, 2023
New Zealand
1 review
0 helpful votes
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Very good
October 7, 2023

Very good service as garments arrived quickly and sizing and quality of garments excellent

Date of experience: October 6, 2023
Australia
1 review
0 helpful votes
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Too big, too small, not just right
October 7, 2023

I was hoping but squashed my boobs and gave me muscle arms

Date of experience: October 6, 2023
Australia
1 review
0 helpful votes
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Order carefully
November 6, 2023

My 1st order contained 3 items. All items were as expected.

Date of experience: October 6, 2023
Wisconsin
1 review
0 helpful votes
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Happy customer
October 7, 2023

Product was received as stated and was great quality. Very happy with this purchase.

Date of experience: October 6, 2023
New Zealand
1 review
0 helpful votes
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Great experience all round
October 6, 2023

Great will shop again as this dress sits nicely on me and I feel lovely in it.

Date of experience: October 6, 2023
Minnesota
1 review
0 helpful votes
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Great service
October 6, 2023

Shirt fit perfectly it's very comfortable good quality

Date of experience: October 6, 2023
California
4 reviews
0 helpful votes
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Not true to size--runs small
November 5, 2023

No listing of what kind of material the item was made from. I searched by cotton or at least cotton blend but this showed up anyway. It is completely 100% Polyester, botht the outer and lining. These items are NOT for plus sized women. They run very small. I do not like the material. The item itself is very pretty but I will not be able to wear it due to size and the material. I am very disappointed as Azzlee has some very attractive items.

Date of experience: October 6, 2023